aquastop Damp Proofing Specialists GmbH & Co KG

4.2·31 reviews
Gewerbepark S 20, 6068 Mils, Austria, Innsbruck, Austria
Veted AI Summary

Innsbruck-based water damage specialist handling drying, restoration, and insurance claims for residential properties.

What customers love

  • Handles insurance billing and paperwork on behalf of customers
  • Reliable appointment scheduling and punctuality
  • End-to-end service from drying through full restoration

Worth noting

  • Investigated wrong locations, causing unnecessary tile removal and prolonged damage
  • Staff were reportedly rude following their own investigative errors

Best for

Homeowners needing full water damage restoration including insurance coordination in Tyrol.

Attribute scores

Quality of Work72
Established55
Responsiveness75
Customer Rating84
Price vs Market60

Recent reviews

Max3mo ago

Professional, competent, and friendly! After a long search for a reputable drying company, we finally found a straightforward and experienced professional in aquastop to handle our water damage, which was resolved as quickly as possible. Thank you again!!!

Hansjörg Konrad2y ago

Thank you to all the employees of the company. From scheduling (and keeping the appointment), to drying, repair, restoration, and billing with the insurance company, everything went perfectly. I can highly recommend AquaStop. Many thanks and best regards, Hansjörg Konrad

Christian Hörtnagl2y ago

A super professional team, and the junior boss is also very friendly and competent… I can only recommend this company… 5 stars are far too few for this company.

Grass Hopper3y ago

Water damage has been under investigation for three months. The damage occurred in one apartment, and in the apartment below, tiles were ripped out, even though it was obvious that the water could only have come from above. This information was passed on several times, and Aquastop itself also investigated the problem. They unnecessarily tore open a location where the damage obviously couldn't be. Very unprofessional, if not negligent. Rude and rude on top of that, after such thoughtless and stupid work. This kind of service is nerve-wracking; I wouldn't wish that on anyone.

alexander baumgartner3y ago

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