nolte küchen - HEK Küchenwelt GmbH

5.0·154 reviews
Eduard-Bodem-Gasse 2, 6020 Innsbruck, Austria, Innsbruck, Austria
Veted AI Summary

Nolte kitchen studio in Innsbruck offering professional design consultation and installation with strong track record.

What customers love

  • Ismet's detailed 3D planning and patient guidance throughout process
  • Precise installation work and seamless execution by professional teams
  • Meticulous attention to practical details and custom implementation ideas

Worth noting

  • Stains on refrigerator door and wooden panels installed and couldn't be removed
  • Poor customer service when attempting phone contact after purchase

Best for

Customers seeking detailed kitchen planning with dedicated designer involvement and professional installation.

Attribute scores

Quality of Work82
Experience72
Responsiveness78
Customer Rating100
Price vs Market Avg.75

Recent reviews

Claudia Trenkwalder - Kolp1mo ago

I would like to thank Mr. Sadrettin Mermertas for his highly professional advice. I had a very good feeling about my kitchen project from beginning to end. The installer, Mr. Laszlo Ke'pes, was excellent, very precise and friendly; he did a superb job. My daughter also had her kitchen designed at this kitchen studio and recommended Nolte kitchens to me. I am so happy that the kitchen turned out so beautifully and that everything went so smoothly. Best regards, Claudia Kolp

chi hou Fink6mo ago

We purchased a kitchen for our newly renovated apartment from HEK Küchenwelt. From the initial appointment to the completion of the installation, we received prompt, professional, and friendly service. Our ideas and wishes were discussed and perfectly implemented, from the electrical outlets to the stove. Every scheduled appointment was kept precisely, and any additional requests or questions were handled quickly and courteously. We highly recommend HEK Küchenwelt and their teams and are absolutely delighted with our experience.

So8mo ago

The refrigerator door looks exactly like the photos after a year; you can't get the stains off… The wooden panel has a stain that can't be removed by cleaning; it was installed like that! Our oven wasn't installed by the installation team because they said that since I'm an electrician anyway, I could do it myself… One of our cabinets won't open; you can push as hard as you want, but you have to somehow pull the door open from the top. You can have a few expectations when you're spending this much money. I then tried to contact them by phone, but on the other end of the line was an unmotivated, incompetent employee who didn't know how to speak. Maybe he has other qualifications, but you don't put someone like that behind the phone. The connection failed as soon as he picked up the phone; you could really tell he wasn't very approachable. Any attempt at communication was pointless. Delivery and installation were on time.

Mathias Plattner10mo ago

We are absolutely impressed with the HEK kitchen world!! Ismet gave us a good feeling from the very first moment and gave us excellent advice. We immediately realized that we were in good hands and definitely wanted to plan and buy our kitchen here. At our very first appointment, he created a 3D plan with us (which takes several weeks with other kitchen planners) and helped us visualize everything better. He spent a lot of time with us several times, always helping us along the way, and was very patient with us. His suggestions and advice helped us create not only a beautiful but, above all, a practical kitchen. We were so impressed that we even had him plan our bathroom furniture and are more than satisfied! The kitchen and bathroom were installed by the carpenter within 2 days, and everything went smoothly! The quality and value for money are unbeatable. The entire team is simply top-notch, both professionally and personally! A huge thank you again to the entire team, and especially to Ismet!

Naki Demiröz11mo ago

We are absolutely thrilled with HEK Küchenwelt Innsbruck! From our very first appointment, we knew we were in good hands. The entire team was incredibly friendly, attentive, and professional from the start. The planning of our kitchen was meticulously organized down to the smallest detail – our wishes were not only fulfilled but enhanced with numerous fantastic and practical ideas. Every question was answered patiently, and every appointment was reliably kept. A very special thank you goes to Ismet, who planned our kitchen with great passion from beginning to end and guided us through the entire process. He was always receptive to our ideas, offered excellent suggestions, and ensured that everything fit perfectly. Thanks to him, every single detail was just right. The installation was also absolutely clean and seamless – you can immediately tell that true professionals are at work. The result is simply stunning: Our new kitchen is not only beautiful but also incredibly practical and brings us joy every single day. We are completely delighted and wholeheartedly recommend HEK Küchenwelt. Anyone planning a new kitchen will find top-level advice, planning and service here – and above all, people who are passionate about their job.