ETECH Schmid u Pachler Elektrotechnik GmbH & Co KG
A Linz electrical retailer offering personal advice and appliance sales with an in-house repair service.
What customers love
- Staff knowledge exceeds typical discount retail experience
- Individual, attentive advice from named employees like Mr. Jankovic
- Competitive pricing on electrical goods and appliances
Worth noting
- Repair timelines misrepresented at drop-off; machine sent out despite claiming in-house repair
- Repaired parts reportedly failed again shortly after costly service
Best for
Customers seeking knowledgeable in-store advice on electrical goods and appliances.
Attribute scores
Recent reviews
Very competent staff and acceptable prices. Their young delivery driver is a gem. I love this guy.
Very helpful and dedicated, good advice, prices no higher than at the so-called discount store, but here the people actually know what they're selling...
Great buy! This small air conditioner for rooms up to 18m² (the price-performance ratio is a BIG deal because it's currently on sale) is a little powerhouse and cools the room from 27 to 22 degrees Celsius in about 2-3 hours 👍🧊 Setting up is quick, although I have external blinds on the window, which is very helpful. The unit even came with the mounting bracket with the hole for the exhaust hose! It creates a very pleasant indoor climate, and the noise level is so-so.
I brought the machine in for repair. It's quick, as the machines are inspected in-house, according to an employee. After dropping it off, I received a message saying it would take three weeks because the coffee machine would be sent to a repair shop! Two weeks, and the repair costs were the same as for a display unit! But there's a repair bonus! Added bonus: Parts that have already been replaced are also broken!?!?
First-class, individual advice and service from Mr. Jankovic – a truly pleasant experience in contrast to other regional and online providers!