ATROX Pest Control

4.1·65 reviews
Prinz-Eugen-Straße 35-37, 4020 Linz, Austria, Linz, Austria
Veted AI Summary

Linz-based pest control firm specialising in bird deterrents and household insect infestations, run by owner-operator Mr. Pfeffer.

What customers love

  • Bird net and pigeon deterrent installations done promptly and correctly
  • Owner Mr. Pfeffer personally handles jobs with competent advice
  • Pricing described as fair and reasonable across multiple reviews

Worth noting

  • Alleged moth treatment failed twice, infestation remained after both visits
  • Legal representative reportedly threatened client and pursued fictitious debt collection

Best for

Homeowners in Linz needing pigeon deterrents or urgent cockroach treatment

Attribute scores

Quality of Work72
Established65
Responsiveness80
Customer Rating82
Price vs Market75

Recent reviews

Irma W.11mo ago

This company is definitely recommendable!!! Competent advice regarding pigeon control beforehand from Mr. Pfeffer (the owner). Very quick appointment for installation! Installation was carried out by Mr. Pfeffer, who installed a bird net on my balcony. He was also very competent during the installation. And the price was reasonable. All in all, I am very satisfied!!!! Thank you very much!

C. Teich1y ago

I'm very satisfied with the professional service provided by Mr. Pfeffer and the entire Atrox company! The invoice was also very reasonable! It's such a relief when you discover cockroaches in the kitchen and a professional arrives in no time! Especially if you have a phobia of these pests... Mr. Pfeffer was able to reassure me right from the start on the phone, and after his first visit, everything was only half as bad. Thank you so much for your dedicated service and accurate analysis! If I ever need pest control again, I will definitely call Atrox again!

Marianne G2y ago

Several years ago, they provided professional service at a fair and reasonable price, with staff who were quick and easy to work with. After the pest control treatment, they personally confirmed that everything was perfect. Therefore, we contacted them again when our daughter had a pest infestation in her apartment. They found a quick solution and even provided the treatment free of charge. We are absolutely satisfied! Highly recommended!

Jonas Bowman3y ago

In mid-June 2022, we commissioned a service provider on behalf of a client to successfully eradicate pantry moths from a rental property she was about to move into, and subsequently clean the property in preparation for her move-in at the end of June 2022. We made an advance payment on behalf of our client. Two weeks after the (alleged) treatment date, the moth infestation was still present. Photos show the infestation on July 13, 2022, after a second alleged treatment attempt. Furthermore, the service provider failed to perform the agreed-upon cleaning, and the property was still infested with live moths, cocoons, etc. My client explicitly disputed the invoices and is demanding a refund of the advance payment. This strongly suggests that the service provider is issuing inflated invoices for services that the client either cannot estimate or that they do not intend to provide. The company's legal representative then contacted our client aggressively by phone and threatened, among other things... with damage to the client's reputation and the safety of her dogs. Four weeks later, the client's landlord presented her with a letter from a debt collection agency, which appears to have received instructions from Atrox to collect an alleged (fictitious) invoice. Please decide for yourself whether you feel comfortable with this agency and compare the similar wording of the seemingly positive, alleged customer reviews for this provider.

Edwin Schneider6y ago

I can only say that I am very satisfied with Mr. Pfeffer's work! The appointment was reliably kept with only a minimal delay (understandable given the traffic situation at 8:00 a.m. in downtown Linz), the process and arrangements were extremely straightforward and simple, the pigeon deterrent is of high quality, was installed safely and promptly. It works, and I finally have peace and quiet. I expect that my future contract with Mr. Pfeffer to install pigeon deterrents at another location will also go just as smoothly. I will certainly provide an update on that. All in all, I can absolutely recommend the services of the company and Mr. Pfeffer.