REAL 360 Immobilien

A very good real estate company. You can immediately tell that they work professionally, modernly, and with a customer focus. Everything seems reputable, clear, and well-organized. The company makes a reliable and competent impression. Highly recommended.

I would rate this as extremely poor and unprofessional. We arranged an appointment for 12 PM and drove all the way from Wels! But they forgot!!! And they didn't answer the call, they even refused it. It's very, very poor and unprofessional, and there wasn't even an apology. That's completely untrue. We scheduled the appointment for 12 PM, and my boss heard about it and gave me the day off on Tuesday at 12 PM! We drove 45 km and called their colleague! But unfortunately, they refused the call and later texted to say something had gone wrong with the appointment!!! They didn't even apologize!!! And they suggested another day!!! I drove 45 km from work and got an hour off!! And they didn't answer my call, so this is very unfair and rude.

Unacceptable Service and Lack of Professionalism at REAL360 To Whom It May Concern, I am compelled to write this letter due to the severe dissatisfaction and frustration I have experienced with REAL360, particularly with the service—or lack thereof—provided by broker Richard Gottinger. One of the most glaring issues has been the complete lack of communication. Richard Gottinger never answers his mobile phone, making it impossible to reach him for urgent inquiries. Similarly, attempts to contact the agency via email have been met with silence—no responses, acknowledgments, or indications that my concerns are being addressed. This behavior is not only unprofessional but also unacceptable from anyone representing a reputable real estate agency like REAL360. ----------- Professional Resolution and Exceptional Customer Care by REAL360 CEO: Following my initial review expressing dissatisfaction with the professionalism of a salesman at REAL360, I felt compelled to share an important update. The issues I encountered, largely due to the unprofessional behavior of the salesman, significantly impacted my view of REAL360. However, the swift and thoughtful response from the company's CEO has prompted a reassessment. I was promptly contacted by the CEO of REAL360 shortly after voicing my concerns. His approach was nothing short of exemplary—demonstrating a deep commitment to customer satisfaction and a stark contrast to the earlier interactions I had with the sales team. The CEO personally took charge of the situation, showing a level of empathy, professionalism, and dedication that was both unexpected and highly appreciated. This experience highlighted the CEO's genuine care for clients and his determination to uphold the company's reputation, even in the face of individual shortcomings. His actions not only rectified the immediate issues but also restored my confidence in REAL360's values and customer service ethos. I am truly grateful for the CEO's intervention and want to publicly acknowledge his efforts to turn a disappointing situation into a testament to REAL360's commitment to excellence. It's reassuring to see leadership that takes accountability and goes to great lengths to ensure customer satisfaction. My sincere thanks to the CEO for his outstanding professionalism and to REAL360 for demonstrating that customer feedback is not only heard but acted upon with integrity and respect.

Totally unprofessional service.. they never answer their phone or respond to emails either!!

Unprofessional workers, never trust this Immobilien, Specialy if your consultant is Richard Gottinger... Will never answer your phone call, voice message, text message even email ... Additional note: instead of improve their service to ask what was problem, they are calling me to delete my feedback 🤦