JOHN REED Fitness Vienna Schwedenplatz

4.5·570 reviews
Dominikanerbastei 15, 1010 Wien, Austria, Vienna, Austria
Veted AI Summary

Customer reviews are limited, verify references directly before hiring.

Worth noting

No recurring concerns found across reviews.

Best for

Standard residential work with prior reference checks.

What reviewers warned about

Issues raised independently by two or more reviewers of JOHN REED Fitness Vienna Schwedenplatz, with what to ask before you hire. These are reports by customers, not findings by Veted.

  • Indoor temperature consistently 25–26.5°C, AC not operational

    Moderate4 reviewers, 2026

    Four reviewers reported the gym interior temperature is too hot (25–26.5°C) to train comfortably, with one noting the AC is installed but not switched on. One reviewer contacted customer service three times over a year with no resolution.

    Ask before you hire: Request the HVAC maintenance log for the past 12 months and current temperature setpoint.

Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.

Attribute scores

Quality of Work60
Experience88
Responsiveness60
Customer Rating90
Price vs Market Avg.60

Recent reviews

B2mo ago

The Gym has everything you need, good and diverse machines that hit the target you desire. It’s clean, has a very nice Interior, the Music selection fits very well into the concept, Ice Cold Filtered Water for your Workout, a nice little Sauna with a Room for relaxation afterward. And most importantly: The Staff Hannah, a very competent, charming and friendly Manager, with a very good Staff that sparks the final light into this Gym. And look out for Lina, she finds a solution and an answer for everything. Most importantly, you can see the Joy of the Team. Find out for yourself !

Benjamin Kadric3mo ago

This is just my personal experience and honest feedback. What I liked most about John Reed was definitely the design and atmosphere. The gym looks great, the interior is impressive, and the men’s locker rooms are spacious and well designed. These were the main reasons I initially joined. That said, the overall vibe of the gym wasn’t really for me. This is obviously subjective, but many members seem very appearance-focused, and the atmosphere can sometimes feel a bit superficial or arrogant. It felt more like a trendy social scene than a place focused purely on training. My biggest issue was the overcrowding. During peak hours, especially around 5–6 PM, the gym gets extremely busy, which makes it hard to train efficiently. A lot of people occupy machines for long periods and spend more time on their phones than actually training, so you often end up waiting or searching for available equipment. I was also disappointed by the equipment selection. For the membership price, I expected more variety and more modern machines. There simply aren’t enough machines for the number of members during busy hours. Another weak point for me was the staff. The shakes are actually very good, but the service often felt disorganized. Staff members were frequently chatting with friends instead of actively helping customers, and usually only one person was actually serving orders. Because of that, I also don’t really understand why 4–5 staff members are scheduled behind the bar if only one is preparing shakes. The showers and sauna are also quite limited for a gym of this size and are often overcrowded. On the administrative side, I also didn’t find cancellations or general member requests particularly smooth or accommodating. Overall, John Reed is a visually impressive gym with a unique atmosphere. However, if your main goal is efficient and serious training, I personally don’t think the experience justifies the price. At around €60 per month, I would expect better capacity management and a more consistent overall service. Before joining John Reed, I trained at Fitinn and was honestly more satisfied there because of the equipment availability and overall training experience. Again, this is just my personal opinion and experience.

Lilly Pad4mo ago

Absolutely amazing and very welcoming. Julian is a star - thank you for making our trip a memorable one 👍

Olha Ledermann5mo ago

I had been a member of this gym for quite some time. Recently they introduced a rule that during group classes, you can’t train in the mirrored space, and there’s no other real area for it. The instructors leading group classes repeatedly ask people doing independent workouts to leave the mirrored area and train instead in crowded walkways where people are constantly passing by and lining up for water, which is neither comfortable nor practical for this type of training. One day, I was quietly training when the Pilates instructor, Marco, approached me aggressively. He pointed a sign in my face, told me I had no right to be there, and tried to make me leave, saying I’d been there too long. I reported it to management. They promised to move equipment to another area, but nothing happened. No one apologized, and I don’t think upper management even knows, since reception was unaware. I understand that these are the gym’s rules, but after an entire month nothing has changed. The promised equipment still has not been moved to another area, and I honestly do not see the point of paying 80€ per month just to work out on a mat in crowded walkways while having to carry my own equipment around the gym. The fact that the exact same situation happened again today, and I was once again asked to leave while already in the middle of my workout, is simply unacceptable. I am very disappointed with the gym and management, and I will be canceling my membership.

Charlotte Brown11mo ago

Absolutely blown away by this fitness center! Visited from out of the country and had a great experience at John Reed. The day pass was easy to obtain and very affordable. I also met the nicest gym goers who helped me when I got lost in the large center! So many rooms and so many machines. Had a lovely protein shake made for me on my way out!