Bourlet - Delniotis
A Charleroi appliance repair shop with warm initial contact but recurring after-sales reliability issues.
What customers love
- Kind and pleasant staff during initial contact
- Reasonable pricing noted by satisfied customers
- Attentive care shown toward elderly or vulnerable clients
Worth noting
- Parts orders left unresolved for months with no follow-up
- Repairs carried out without customer consent after quote-only request
Best for
Customers seeking a straightforward appliance sale with no after-sales needs.
Attribute scores
Recent reviews
They came to give a quote, pocketed the 50 euros, and then heard nothing more. My numerous calls only resulted in the same response: "We're waiting for news about the part," they said. It's been three months now and we're still waiting. Avoid them!
They repaired and replaced the part without our consent... even though we only asked for a quote and for them to contact us before doing any work!
Avoid at all costs!! The sale itself is fine, but if you have any problems, you're nowhere to be found. Very poor after-sales service.
Cool
Very pleasant and kind people, impeccable service, very reasonable prices, go for it! A huge thank you for everything they did for my mother.