M&S Humidity Sprl
A Charleroi damp specialist known for transparent diagnostics, though execution quality has received mixed feedback.
What customers love
- Thorough analysis of damp causes before recommending any work
- Honest about scope limitations and refers clients appropriately
- Post-visit follow-up and availability via WhatsApp
Worth noting
- Unexpected charges added to invoice without prior client notification
- Work left unfinished, leaving clients to complete tasks themselves
Best for
Homeowners in Charleroi seeking diagnostic advice on damp or humidity issues before committing to repairs.
Attribute scores
Recent reviews
Very responsive and professional. He took the time to analyze the various possible causes of the dampness instead of immediately suggesting major repairs. Clear explanations, practical advice, and a serious approach to finding the source of the problem before any intervention. Thank you also for your availability and honesty.
The gentleman came to investigate the source of the dampness. He gave us tests to perform to rule out or confirm certain possibilities, which proved successful. He was very honest and readily available. I highly recommend his services.
After searching for companies specializing in damp problems in the Charleroi area, I contacted M&S Humidité, whose excellent reviews immediately caught my attention. From our very first phone call, the gentleman demonstrated exemplary professionalism. He asked me to send him photos of the damp damage so he could analyze the situation precisely. After a thorough examination of each photo, he took the time to explain, point by point, the likely cause of each problem and the necessary steps to take. What deserves particular emphasis is his honesty and professional ethics: instead of trying to intervene at all costs, he clearly indicated that certain issues fell outside his scope of expertise. Despite this, he generously shared his expertise and provided extremely relevant advice, without asking for anything in return. He dedicated valuable time to helping me, with great kindness, rigorous analysis, and a genuine desire to do things right. An attitude that is unfortunately all too rare in this sector. I recommend M&S Humidité without hesitation for their reliability, transparency, and professionalism. A truly trustworthy expert.
This gentleman is very responsive; he came quickly to offer his expertise on our damp problems. He gave us excellent advice on-site and even followed up afterward via WhatsApp. Thank you so much for your invaluable help! We highly recommend him.
Un homme prétendant être le patron (seul car ses ouvriers tous manquant a l'appel) est venu effectuer des travaux pour injecter du produit dans mes mur et mettre une soufflerie dans ma salle de bains. Surprise! pour retirer un meuble qui était contre le mur qu'il devait traiter, celui ci me facture 200 euro supplémentaire sans même m'en avoir parler au préalable... a ce prix je l'aurait bouger moi même... de plus il n'arrive pas a l'heure et laisse tout ses résidus sur place (morceau de câble après dénudage, bouteille d'eau consommer jeter dans le jardin,...) les travaux effectuer ne sont pas fini soit disant pour laisser le choix de la grille au client, il n'en met pas donc je doit aller moi même au magasin chercher une grille et foré dans mon mur pour la placer moi même afin que l'eau n'entre pas dans la soufflerie installé, le mur traiter sur 1M est mis a nue et laisser tel quel mais bref même si il me semblait sympathique et que je suis passé outre les retards, déchets et la finitions, cette facture fut vraiment indécente du fait de ne pas avoir été informé qu'elle allait être majoré.