hivolta

4.9·111 reviews
Brouwerijstraat 4B, 9031 Gent, Belgium, Ghent, Belgium
Veted AI Summary

Ghent-based installer of home batteries, solar systems, and EV chargers with a focus on after-sales follow-up.

What customers love

  • Technicians resolve complex electrical setups professionally and thoroughly
  • Cedric provides ongoing post-installation optimisation and follow-up
  • Sales team takes time to understand specific customer situations

Worth noting

  • Hivolta is not the cheapest option compared to other suppliers
  • Initial installation can be challenging, requiring extra time to resolve

Best for

Homeowners seeking solar batteries or EV chargers with long-term technical support

Attribute scores

Quality of Work93
Established72
Responsiveness92
Customer Rating98
Price vs Market55

Recent reviews

Marc Brackez5mo ago

Why a home battery? With my old analog meter and solar panels, I had zero electricity consumption. Since the digital meter, my electricity bill has doubled. Two homes at the same address (a former holiday home) also pose a challenge when it comes to peak consumption. I had to constantly arrange to meet my daughter and her four children who were eager to take turns with the heavy users. I contacted several suppliers. Hivolta wasn't the cheapest, but the salesperson, Cliff, was quite understanding of the problems. Everything was inspected, photographed, and a quote was prepared. That same evening, after discussing it with Cedric, he called me to tell me that a different solution was needed in that situation due to the 3x230W connection. A professional approach! The friendly technician, Magomed, also had plenty of problems with the three electrical cabinets and a technical room behind a passive building that doesn't allow radiation to pass through. It took some time, but he resolved everything professionally and efficiently. We now have a set of Sigenergy home batteries and corresponding inverters (the previous inverters were outdated and underperformed). Everything has been inspected, but now we just need to wait for the dynamic energy contract and then get used to the user-friendly app. My daughter and I can both see when major energy consumers are running. I'm very satisfied with this company, and especially the employees. Highly recommended!

Anthony Haegens7mo ago

I'm satisfied with the professional system and how it works. Cedric knows his product inside and out and is clearly willing to fix any errors or problems. The installation was a bit challenging initially, but ultimately everything was resolved smoothly and the system works as expected.

Kevin Holvoet7mo ago

The battery was installed today. Everything went smoothly, as agreed. The technician was friendly and communicated clearly during the installation when the power would be down, etc. He also notified me 30 minutes beforehand so I could be there. After the installation, everything was cleaned up nicely. Meanwhile, Cedric has already contacted me to set everything up and follow up. He also asked me to share the next invoices so any optimizations can be made. Lifetime service is guaranteed :). A very satisfied customer. Now to follow up and see what savings we've made :)

Renaat Vanheessen8mo ago

Because I appreciated Kristof's attentiveness and Cedric's highly expert explanation regarding other suppliers, I chose Hivolta and the Synenergy battery without a doubt. The installation was carried out professionally. Kudos to the installer for the beautiful finish. And finally, the after-sales service by Cedric is top-notch. Very satisfied with my choice and Hivolta.

hassaan baig1y ago

I recently had an electric vehicle charger installed at my home by Hivolta, and I couldn't be more satisfied with the entire experience. The installation itself was seamless. The technician arrived on time, worked efficiently, and ensured everything was set up perfectly. He was particularly helpful, going above and beyond to assist with a few extra tasks that weren’t part of the original job. I highly recommend Hivolta. They were extremely efficient in providing a fast appointment, making the whole process convenient and hassle-free.