RH Renovation

3.6·88 reviews
Rue St Léonard 414, 4000 Liège, Belgium, Liège, Belgium
Veted AI Summary

Skilled bathroom renovation company with responsive initial service but concerning pricing and warranty support issues.

What customers love

  • High-level technicians with professional expertise
  • Quick initial response and efficient work
  • Courteous and friendly staff demeanor

Worth noting

  • Extremely high pricing for routine jobs, e.g., 430€ for 40 minutes work
  • Poor after-sales support, unresponsive to warranty claims and follow-up requests

Best for

Customers seeking skilled plumbing work who prioritize speed over cost.

Attribute scores

Quality of Work72
Experience65
Responsiveness35
Customer Rating72
Price vs Market Avg.28

Recent reviews

Malika Ben Jerad1y ago

A very disappointing experience. After a quick (and very expensive) initial intervention, the plumbing problem returned after a few days. The repair was supposed to be covered by a warranty, but since then, it's been impossible to get any real support. I've contacted the office several times since Sunday morning. Each time, I'm promised a callback… which never comes. I received only one call, very brief, with no follow-up. And since then, nothing. Every time I call, I'm asked for the same information, as if my case is never being followed up. What's even more troubling is that there are several different numbers to call or that call me back, without ever leading to a concrete solution. A very strange way of operating. I'm seriously starting to wonder if this isn't a strategy to drag things out and let the warranty period expire, in which case it would clearly be an abusive, even dishonest, practice. Today, I'm still without a usable toilet after several days, despite paying a significant amount for a service that was supposed to resolve the problem permanently. Very poor management, nonexistent after-sales service, and a generally worrying impression of disorganization. Avoid at all costs.

william watson1y ago

Service au top

Paulina Pirart2y ago

Very quick and efficient but extremely expensive. 40 minutes of work to replace a leaking galvanized elbow + a garden tap - 430 euros.

Ridouan Wahyiane2y ago

Amazing company, technicien high level, very kindly, good work and results

TENZIN CHOENEY2y ago

Never AUB , check there website it’s from outside Belgium, we pay tax here for Belgium not for fake services and fake Factuur