THÔNE IMMOBILIER
Liège real estate agent offering responsive service with mixed track record on due diligence and transaction management.
What customers love
- Prompt responses and efficient action on requests
- Accurate property valuations ensuring smooth transactions
- Transparent fee structures stated upfront
Worth noting
- Failed to forward serious buyer offers claiming waste of time
- Inadequate due diligence on planning violations before closing
Best for
Sellers seeking quick transactions with responsive agent support and clear communication.
Attribute scores
Recent reviews
I wish to respond to Ms. Renard's review. Ms. Thône's service was excellent in my case, and the problems with my file are simply due to incorrect information I received from the planning department 13 years ago regarding a wooden structure (which now requires regularization). I am sincerely sorry that the sale has not yet been completed, but I am the one most affected, and this is clearly not Ms. Thône's fault. I apologize again for the inconvenience, which is entirely my own doing. Böhm K.
I strongly advise against using this agency. Due to their negligence, I wasted six months of work and several thousand euros. Here are the facts: Obstruction of negotiations: They refused to forward my initial offer (which was quite serious), claiming it was a "waste of time." I later learned that the owner had agreed to negotiate. Abandonment of the file: Once the offer was signed, they stopped acting as an intermediary, telling me to "deal" directly with the owner because the discussions were "too long" for them. Discrimination regarding financing: They took it upon themselves to judge my use of a social loan, even delaying sending my application to the seller in the hope of finding a buyer with a "standard loan." Serious professional misconduct (Planning permission): No basic due diligence was performed. One month before the closing, my bank's expert discovered a major planning violation (an extension built without a permit). The house is unsellable in its current state. Consequences: In six months of wasted time, bank interest rates have jumped from 2.55% to 3.10%. Over 25 years, this represents a loss of more than €8,500 in interest per €100,000 borrowed, not counting the expert and administrative fees already incurred. Instead of taking responsibility, Ms. Thône contacted me only to complain about the impact of this situation on her own career. This lack of ethics and rigor is unacceptable for a real estate professional. Avoid them if you are looking for an honest and secure service.
I would like to express my sincere satisfaction with the support I received from this real estate agent during the process of renting out my father's house. During a difficult personal situation, I particularly appreciated her prompt response to all my questions and her efficient action. She demonstrated remarkable professionalism, providing sound and tailored advice at every stage of the process. Her guidance allowed me to move forward with complete peace of mind, feeling truly confident and secure. The fees are clearly stated from the outset, with full transparency, which avoids any unpleasant surprises. I highly recommend her services to anyone wishing to entrust her with a property or to receive assistance in their property search with complete peace of mind.
Super understanding, exceptionally fast, very personable and attentive to the client 😁😁😁. I was delighted with her professionalism and thank you again for helping us achieve what we needed. Very attentive, thank you again for everything ❤️ You are simply the best, straightforward, quick, and efficient 🍾🍾
An absolutely incredible agency. Ms. Thône managed our case from start to finish with impeccable professionalism. Nothing was left to chance. Even after the sale, she continued to provide attentive follow-up, which is rare and greatly appreciated. It all began with a remarkably accurate valuation of our property, which ensured a smooth and efficient sale. You can trust her completely. I am extremely satisfied and recommend this agency wholeheartedly.