IMPULS Ltd.

4.4·49 reviews
Županijska ul. 32A, 31000, Osijek, Croatia, Osijek, Croatia
Veted AI Summary

Osijek-based HVAC installer with strong technical results but inconsistent responsiveness to new enquiries.

What customers love

  • Thorough cleanup of the work site after installation
  • Proactive scheduling contact before equipment even arrives
  • Handles complex, demanding installations with additional functions

Worth noting

  • Appointment requests left unanswered for weeks after quote agreement
  • Emails ignored despite confirmation the address was working

Best for

Customers needing reliable air conditioning installation who can wait for scheduling.

Attribute scores

Quality of Work95
Established55
Responsiveness45
Customer Rating88
Price vs Market60

Recent reviews

Marina Bogovic11mo ago

Ljubazni i profesionalni firma za preporuciti dečki svaka čast!

Dora Krvavica11mo ago

Top air conditioning installation service, quick and easy agreement, all recommendations!

Dario Dunković1y ago

Impuls provided me with a top-notch installation service and exactly the LG device I needed with several additional requested functions, a very demanding installation. Everything exceeded expectations. I recommend

Milica Cvijetic1y ago

The guys installed two air conditioners for us within a few hours. They cleaned up and tidied everything up after themselves. The air conditioners were purchased on e-commerce, and Ms. Ana called me to arrange the installation even before the air conditioners arrived at my home address. All praise!

Domagoj Zakanj2y ago

The rating refers to the process of booking an appointment and not to the service itself because it never happened. More than a month ago I sent a request for cleaning 3 air conditioners in the office. I didn't get a response for a few days, so I called in case email wasn't working. Then I managed to get a quote (and a response that email was still working) which I agreed to the same day and requested an appointment. After no one answered for 2 weeks, I sent an email again to set an appointment. I received the quote on 8.5.2024. and to this day no response. I contacted another company and everything was resolved within a week...