Broker | Forbes GP - Croatia Real Estate Agency
Split real estate agency with strong individual agents but inconsistent responsiveness and communication standards.
What customers love
- Individual agents like Bruno, Josip, Iva, and Zorana provide exceptional personal support
- Fast property sales with dedicated daily assistance through closing process
- Professional, reliable guidance and communication from engaged team members
Worth noting
- Six-week silence on client proposals without explanation or professional follow-up
- Inconsistent service quality; some staff lack basic communication professionalism and courtesy
Best for
Sellers seeking individual agent support; buyers with straightforward transactions and clear expectations.
Attribute scores
Recent reviews
Really professional and seamless experience from start to finish. Special thanks to Josip and Iva for their excellent support, clear communication, and guidance throughout the entire process. Highly recommended.
We could not be more happier with the Support we received from Bruno. He was incredibly patient, honest and extremely responsive to all our needs. Bruno went over and above in every way to make our dream a reality. Top bloke. We highly recommend Bruno .
Excellent experience with this real estate agency! Mia was extremely professional, friendly and always available to help with every question. The whole process was smooth, fast and stress-free thanks to her dedication and expertise. I truly felt supported from start to finish. Highly recommend to anyone looking for reliable and professional real estate service!
I am genuinely shocked by the level of unprofessionalism we experienced. Our experience showed serious problems in communication, client handling, and basic business standards. We expected a serious, international‑level service. Instead: - After we sent our proposed changes to the contract, we waited six weeks without any reply. No calls, no emails, no follow‑up of any kind. - Only after we reminded them ourselves did we receive a short message saying we were “asking for too many concessions” and that our price was “too high,” even though no one from the agency ever visited the property. - When we asked for clarification — whether this was a refusal to work with us or an invitation to discuss the contract — we received a one‑sentence answer: they were not interested in cooperation. What makes this even more surprising is that all communication came from a Client Relations and Promotion Coordinator. The coordinator did not use “reply all,” did not provide explanations, did not offer any professional discussion, and did not show basic communication skills expected in this role. If the agency was not interested, they could have said so immediately. Making a client wait six weeks without any update is unacceptable for any business. This experience raises serious questions about internal management, staff training, and the agency’s ability to work with high‑value clients. Based on our interaction, I cannot recommend their services.
Fantastic experience with this agency. I put my house up for sale, and within two weeks they found a buyer. Then, Ms. Zorana Barada assisted me almost daily throughout the entire process, right up until the contract was signed at the notary's office. Professionalism, availability, and absolute reliability have distinguished my relationship with this agency, which I highly recommend. Bravi, bravi, bravi.