Elektrostroj Servis i trgovina

Within 15 minutes of the repair call, the technician arrived and fixed the problem. Friendly, fast and skilled, and extremely professional. Communication at the highest level between the center and the client. The technician's name is Marko Škopelja and I wish him all the best. He deserves all the praise. Congratulations on the professional relationship at all levels. Bravo!!

Reported a fault on 25.07.25, until 12.08.25, no one answered and they do not answer phone calls or emails. In short, unprofessionalism and disservice. I would not "want to interfere" with technical knowledge and expertise because anyone who has the parts can fix a faulty home appliance, I personally did not want to repair it because the damage is under warranty

An experience worth 10 stars, not 5!!! Two technicians from other services said that the motor of the washing machine, which is relatively new, had broken. One of the "technicians" didn't even know where to open the washing machine to get to the motor (they have excellent ratings). Then I wrote an email to this company, followed by a phone call and I took the washing machine to the Elektrostroj service. There I found an extremely kind and cheerful employee and a pleasant young employee, who carefully listened to the described problems with the washing machine. After a few hours, they called me to say that the washing machine had been repaired. It was a trivial matter that I caused myself. No motor failure, no electronics failure! Thank you! Thank you for everything, you are wonderful.

This is not a service, these rude and arrogant people are playing at service. They don't know how to fix anything, it's a shame that good products are losing credibility because of such arrogance along with the management. I just don't know why they work with them, as if there is no other service in Zadar.

The other day (after a series of unanswered phone calls) I personally went to the store due to certain difficulties in the operation of my refrigerator. I was kindly welcomed by the saleswoman who explained to me what I should do to eliminate the problems. During our short (3-4 minute) conversation, the phone in the store/shop did not stop ringing - which is why it is difficult to get through by phone. She explained to me that they are overloaded with calls and that they always prioritize products under warranty. When I returned home, I did exactly as the saleswoman advised me and my refrigerator now works like new. Many thanks for your understanding and expertise. Namely, the saleswoman could have sent one of her colleagues and charged me for the visit and repair, but this way I saved both time and money (and nerves). The service was fast and extremely helpful. A little tip: it would be a good idea to change the images and location on Google Maps considering the change of address. Tomislav