Gorenje servis (J servis)
Gorenje appliance repair service with inconsistent responsiveness and mixed quality outcomes.
What customers love
- Willing to service outside working hours for customers
- Handles warranty repairs without complications
- Quick and efficient when they do respond
Worth noting
- Difficult to reach by phone; multiple calls needed before callback
- Incomplete repairs charged in full; refused to provide work order documentation
Best for
Gorenje warranty repairs for local Zadar residents with flexible scheduling.
Attribute scores
Recent reviews
I was very surprised by the negative reviews. I also called several times until they called me back - of course, they are on the ground. The repair of the washing machine motor, which is under warranty, was arranged without any problems, and considering that I only come from Zagreb on weekends, their employee will come to my aid even outside of working hours and come to replace the motor. If that is not top-notch service, then I really don't know what is.
Service disaster, incompetence and unkindness is their characteristic, the fault on the induction hob was only partially fixed, the agreement was not respected, and later they did not want to provide a copy of the work order from which it was visible what was reported as a fault so that he could complain, not to mention that I returned the appliance after repair for a complaint several times and was without it for more than 20 days, so people, run away from this frivolous service. Now I have a partially working device, and the repair was charged 120 euros
Great service
Absolutely nobody will answer when you call 023 773 911 the listed phone number for gorenje servis.
Quick and efficient response