MEHATRONIK - Service & Trade - Catering Equipment - Home Appliances

4.8·97 reviews
Ul. Blaženog Alojzija Stepinca 34, 23205, Bibinje, Croatia, Zadar, Croatia
Veted AI Summary

Authorized service centre offering fast repairs but with pricing concerns and documentation issues.

What customers love

  • Fast diagnostic and repair turnaround, often within days
  • Technicians arrive on agreed dates and are polite
  • Stock of spare parts available for quick fixes

Worth noting

  • Diagnostic charges levied without receipts or fault identification
  • Replacement parts priced significantly higher than retail alternatives

Best for

Customers needing quick appliance repairs who can accept premium pricing.

Attribute scores

Quality of Work72
Experience65
Responsiveness68
Customer Rating96
Price vs Market Avg.45

Recent reviews

Ana M6mo ago

The best service ever. Fast, literally in two days they come to the field and usually have key spare parts for the devices and solve the problem the fastest ever. I only buy devices that they service because they are top notch!

Tomislav Frleta8mo ago

Washing machine malfunction resolved within 7 days. The technician arrived as agreed. He diagnosed and fixed the problem very quickly. Polite and tidy. Recommended.

Zoe Borelli10mo ago

The repairman takes money for diagnostics without a receipt. The receipt has to be requested separately even though no fault has been identified, but they speculate about maybe this or that. The repair offer is based on the "if it works, it works" system. They offer a part that is three times more expensive than in the store. They are reluctant to cooperate. At the same time, the insurance company insists on documentation that they do not want to hand over. Crazy house.

Rajka Muhić1y ago

The repairman was fast and very kind, everything else was perfect! They've been saying for a month that it will be resolved within a week, but the part still hasn't arrived. I would be happy to go to another repair shop, but since you are authorized, and the device is under warranty, we don't have much choice....

Zdenka i Drago Krznarić4y ago

Ok