Merkury
Zadar bathroom centre with friendly staff but significant quality control and billing issues.
What customers love
- Friendly and professional salespeople
- Well-organized goods reception and delivery
- Solid selection of bathroom products
Worth noting
- Defective items shipped with missing parts or incorrect specifications
- Inconsistent pricing and billing errors; rude staff refusing to correct invoices
Best for
Customers with flexibility on timelines and tolerance for quality inconsistencies.
Attribute scores
Recent reviews
Horrible, they issued an invoice with incorrect payment information, wrong payment type, rude staff who refuse to cancel the wrong invoice, living horror. Two months waiting for delivery, simply horrible
I would not recommend anyone to shop at this center. Their organization is 0, the condition of the warehouse and the packaging has nothing to do with the purchased items. For example, I bought a set of shells with a board When I tried to assemble them, I realized that the board did not fit at all (according to the spacing of the holes) on the shells and I did not receive any screws for assembling them. I came back and complained, they accepted the complaint without any argument. Great, but not long after exchanging it for the same item at the checkout they asked me for an additional charge for the same thing because, as they say, it was on discount then (50%) and now it is not. After a mental breakdown, I decided to pay extra and say goodbye to this shopping center forever BYPASS IN SIROKI LUKU!!!!
The employee in the kitchen department is sitting and scrolling through her phone, she says she's here on a replacement because a colleague is free and she's new and can't help me, I have to wait for another colleague who went somewhere and said she'd be back soon but she's been gone for over an hour. How can you leave an employee who has no idea and has no will or desire to learn all by herself in such a big department? I drove 40 km to come just to order and pay for what I need and now I have to come again because there's no adequate person in the entire store who could help me
Tiles purchased for the entire house, zero quality, worn out in the kiln, cut incorrectly, purchased wall, floor, exterior, all a disaster, generally avoid ceramics in that store if you don't want problems, unit clean
Solid store, not bad selection, very friendly and professional salespeople. Overall good and pleasant atmosphere, but I recommend that the assortment be expanded a bit to make it 5 stars. Reception and delivery of goods very well organized.