Nitor grupa d.o.o.
Zagreb-based credit brokerage whose results depend heavily on which advisor you reach.
What customers love
- Broker Svijetlana Krčelić praised for 15+ years of expertise
- Domagoj resolved complex credit cases within a few days
- Advisors guide clients through the full credit process
Worth noting
- Phone staff described as rude, arrogant, and dismissive by multiple callers
- Initial enquiries met with unhelpful redirection rather than assistance
Best for
Clients seeking a dedicated personal credit broker for complex financing needs
Attribute scores
Recent reviews
If you haven't written a book now.. in short, congratulations... all praise and of course recommendations. Thank you!🙃
Given the "notoriety" and the investment in "jumping out of the pot" on social networks, I would expect a higher level of customer care. After the form was filled out and some information was left, the lady/employee of this group called and in a short and rather rude conversation said that we should look for financing at our parent bank. Well, dear lady, thank you for the advice, and especially this one because we really didn't know it ourselves.
First of all, Nitor Group is the No. 1 financial agency, and the flagship of the company is certainly the credit broker Svijetlana Krčelić, whom I have known personally and professionally for over 15 years. Anyone who needs a credit broker and feels like there is no way out, contact Svijetlana Krčelić, a professional who will guide you to a solution to your problem. I no longer wander around banks, either privately or for business, I leave everything with full confidence to Ms. Svijetlana 5️⃣➕️
This is my second time working with Mr. Domagoj and he has all my recommendations. Extremely professional, approachable and kind. He guided me through everything and everything was resolved in literally a few days, which I did not expect at all, and he really pleasantly surprised me. I believe that everyone is professional, but Mr. Domagoj deserves special praise and recommendations. Thanks again.
The lady in question, S., spoke to me over the phone, disinterested, arrogant, her tone was a disaster!!! I'm sorry I didn't get the chance to talk to someone else from that agency because I just needed information.