Real Home Partners, s.r.o.

I would like to thank the real estate agency Real Home Partners s.r.o., especially Ms. Renáta Poláchová, for their professional services in the sale of my apartment. The entire sale took place without my personal participation, because I was abroad. Everything was handled very quickly, without any complications and at a high professional level. Ms. Poláchová also helped me with the transcription of the tenants' contracts in the apartment and provided all the necessary documentation. This is the second property that I have sold with the help of Ms. Poláchová, and again I was extremely satisfied. I appreciate not only the speed and organization of the entire process, but also the excellent communication, reliability and price for which the property was sold. Everything was always prepared on time and without worries. I can warmly recommend the services of Ms. Renáta Poláchová. I myself regularly recommend her to my friends and I am also writing this review so that others know who they can turn to with confidence.

Working with broker Renata Poláchová was a completely professional and at the same time very pleasant experience for me from start to finish. She helped me not only with the sale of my property, but also with the subsequent purchase of a new one, and the whole process went smoothly, without unnecessary complications and stress. I really appreciate her promptness and willingness - she responded to messages and phone calls almost immediately and was always ready to solve any question or situation. I also appreciate her active approach in dealing with unexpected circumstances, when she was able to quickly find an effective solution and bring everything to a successful end. I felt confident throughout that everything was under control and that my interests came first. Her professionalism, experience and human approach were a huge support for me in such an important step in life. I can recommend Ms. Renata Poláchová with a clear conscience to anyone looking for a reliable, active and empathetic broker who they can fully rely on.

I was very satisfied with Ms. Renata Polachová. She was perfectly prepared from the beginning, everything went quickly, clearly and without unnecessary delays. I appreciate the fair dealings, excellent communication and the fact that she solved things proactively - you had the feeling that she was really in the hands of a professional. I recommend her with all ten.

Real Home Partners – 1★ (call for vigilance) Unfortunately, my experience with this real estate agency is that it can be very “agile” – but in practice it meant pressure, time pressure and pushing the boundaries of fair communication. The advertisement was selling an “apartment”, the reality was a non-residential unit (apartment) and the essential parameters differed from the advertised version. In retrospect, I perceive this as a fundamental discrepancy between the advertised reality and reality. The process was carried out under strong pressure. I paid the purchase price in advance (before the due date) because I was repeatedly pressured into taking quick steps with arguments of follow-up deals. The agency obviously “didn’t like” chaining multiple transactions at once and instead of calmly managing the process, the stress was transferred to the buyer. Added to this was the fact that the condition and "completeness" of what I actually received did not correspond to the expectations created by the advertisement - I believed that the real estate agency would confront this. It did not happen. I also consider it important that the Czech Trade Inspection investigated the real estate agency's actions in the matter and described the conclusions, which (in my opinion) cannot be ignored. Nevertheless, to this day, the real estate agency has not commented on the CTIA's findings, nor has it shown any willingness to meet and conclude the matter objectively. Moreover, MUDr. Lepka describes the same practices in his communication / submission - so it is not just "my feeling", but a recurring pattern of behavior. I do not want to drag individuals from the other side of the transaction into this. Some things about the handover made me humanly sad (including regarding some things in the apartment), but I do not want to name anyone - and honestly: I perceive the responsibility for a professional, transparent and calm process primarily at the level of the real estate agency. My appeal is simple: admit the mistake, stop playing "who against whom" and come to a normal agreement. Real Home Partners still has the opportunity to speak up, propose a fair solution and put things in order. If that happens, I am ready to reconsider and update my position and steps. Until then, however, I recommend maximum vigilance: verify the use of the unit, the final inspection, ownership relations, commission, sanctions in the reservation contract and do not let yourself be pressured into signing and paying "because of the chain". The meaning of life is not to spend it in anger - but it is also not normal to spend it endlessly solving problems that did not have to arise. I am still open to negotiations, but not indefinitely. Ing. Miloš Dvořák

I am renewing the review of the real estate agency Real Home Partners, s.r.o. and Ms. Renata Poláchová from 2022, which ceased to exist together with the cessation of the old RK profile. At the end of November, I inspected the apartment, according to the advertisement, it is a renovated apartment with a total area of ​​77m2. During the inspection, upon inquiry, the broker states that the electrical installation is in copper. During the inspection, an electrician is present, who at first glance reveals that the electrical installation is original, only the toilet and bathroom are in copper. Subsequently, a discount on the purchase price was negotiated. Given the number of interested parties, there was significant pressure to sign the reservation contract within a few days, a draft reservation contract was sent by the broker. The draft contract is only a general template, where only basic information about the seller and buyer is added, only the address is given about the apartment. During the inspection in the land registry, it turned out that there are several pledges from banks on the apartment, which were not disclosed in the reservation contract. When asked, the broker states that it is common practice that these things will be listed in the purchase contract. I send the contract to a lawyer for review, who supplements the contract with the necessary information about the property available from the land registry. The broker accepts the contract, we sign the contract in the real estate office without the broker being present (she is on vacation). Part of the reservation contract is the payment of the real estate agency's reservation fee in the amount of the entire real estate agency commission for the sale of the property. The lawyer states that according to the law, the real estate agency is only entitled to 2/3 of the amount, the rest only after the successful sale of the property. The real estate agency does not accept this, it requires full payment in advance (violation of the law). The next month nothing happens, the seller does not start canceling the pledges until mid-January. In the meantime, negotiations with the bank about the mortgage are underway. When asked by my financial advisor, the broker states that the seller wishes to pay the entire amount to his account, and that he does not wish to pay any of the pledges that encumber the apartment. The pledges will allegedly be transferred to another apartment. A mortgage loan has been negotiated according to these instructions. Drafts of the purchase contract have been sent, which are again incomplete, I am sending them to a lawyer for correction (completely unrealistic terms, the lawyer informs me on the phone that after communicating with the broker he got the impression that the broker clearly has no idea what is written in the contract). The correction of the contract is accepted by the seller and the real estate agency. Subsequently, at the end of February, the purchase contract is signed. The broker did not show up for the signing, the signature is at the law firm. After a few weeks, the broker sends me an extract from the land register, where the apartment is supposedly free of pledges. I open the sent document, and two pledges are also registered on the apartment. When I ask what this means, the broker replies that she apologizes that she did not even open the relevant document and will start to resolve the matter with the owner. Then she informs me that the owner still wishes to pay part of the pledges from the purchase price of the apartment. After communicating with a financial advisor, I find out that it will be necessary to draw up completely new contracts with the bank and a new purchase contract due to the change in cash flow. The bank requires a fee of 5,000 CZK for changing the contracts, the financial advisor suggests to the broker that the bank's fee for changing the contracts should be paid by the seller, the broker refuses, mentions the possibility of withdrawing from the contract at any time, paying a penalty fee (100,000 CZK) and selling the apartment to someone else for a higher purchase price. So I pay the fee to the bank. Then I sign the new contracts with a lawyer (the broker did not show up again). Then I pay the purchase price according to the contractual terms. At the end of May, I contact the broker and ask about the handover of the apartment (the owner has changed in the land registry). I suggest a 5-day deadline to the broker. So we agree on the handover of the apartment. The broker did not arrive at the agreed meeting again, I call the broker, she apologizes that she forgot. The owner of the apartment arrived for the handover. RESUME: The real estate agency and the broker advertise that they will provide a complete legal service - unsecured, costs associated with the modification of contracts by a lawyer 25,000,-. Furthermore, costs associated with the change of contracts with the bank 5,000,-.