HOPA PLZEŇ
A Plzeň-based windows and doors installer with strong initial service but inconsistent post-installation support.
What customers love
- Installation teams praised for professional and clean execution
- Competitive pricing noted by multiple customers
- Minor installation issues resolved quickly within 24 hours
Worth noting
- Warranty complaints ignored; customers charged for normal product failures
- Repeated service requests go unanswered for months after installation
Best for
Customers seeking straightforward window or blind installation without anticipating after-sales support.
Attribute scores
Recent reviews
Initially very good communication with the company, blinds installed, everything ok. After a year and a half, 3 blinds on the house can't be closed completely from the bottom, so I complained, a technician came, I paid 800 to tell me that this is completely normal. So after a year and a half they no longer serve their purpose. The company doesn't solve the problem, they ignore it.
I absolutely do not recommend this company for ignoring the customer, at the moment for example. Ordered a service since October without any response after many emergencies. Unfortunately, the quality is also very poor...
Excellent experience. Mr. Hostačný, to focus, gave a price - very favorable. Installation in a few weeks and despite minor problems, the installers solved it within 24 hours. For me 1*
Everything went without any problems. From the first visit to the price quote, through the survey to the final installation. The whole thing took about five weeks from the signing of the contract. The installation went 100 percent despite the bad weather. I really want to praise the installation team for their professional work. Thanks
Great staff who provide great service.