Ohayno - Úklidová Firma Praha

4.7·218 reviews
Na Harfě 712/7, 190 00 Praha 9, Czechia, Prague, Czech Republic
Veted AI Summary

Prague-based house cleaner with solid work quality but significant reliability and responsiveness issues.

What customers love

  • Professional cleaning standards and attention to detail
  • Friendly and approachable management and staff
  • Straightforward booking process and reservation system

Worth noting

  • Severe delays in callback confirmation, leaving customers waiting 4+ hours
  • No-shows for scheduled cleanings without advance notice or communication

Best for

Customers seeking quality cleaning work who can tolerate unreliable scheduling communication.

Attribute scores

Quality of Work80
Experience80
Responsiveness35
Customer Rating94
Price vs Market Avg.75

Recent reviews

S R6mo ago

Amazing cleaning service! Easy reservation, always friendly manager and high level cleaning professionals ✨

Anna10mo ago

The company confirmed Monday morning cleaning and never turned up. No responses

Alina M1y ago

The worst customer service. I called to book a cleaning, and I was told that the date was available but they needed to confirm it and would call me back shortly. Then—4 hours of complete silence! I called again, and was told, “A colleague will call you back,” and again—nothing. I was forced to book with another company because waiting more than 4 hours for a response is completely unacceptable to me.

Віта Жихареєа1y ago

the cleaning was done professionally, thank you

Pavel Kruhlei2y ago

They put us in very difficult situation by not showing for cleaning of our rental apartment last minute,would not recommend