Prodomus

2.0·89 reviews
Boulevarden 11, 9000 Aalborg, Denmark, Aalborg, Denmark
Veted AI Summary

Property manager with consistently poor maintenance, unresponsive communication, and deposit handling practices.

Worth noting

  • Poor maintenance: black mold, broken fixtures, inadequate insulation never repaired
  • Unresponsive communication: emails ignored, messages left on read, ghosting tenants

Best for

Not recommended for any prospective tenants or residents.

What reviewers warned about

Issues raised independently by two or more reviewers of Prodomus, with what to ask before you hire. These are reports by customers, not findings by Veted.

  • Non-responsive to tenant communications

    Moderate2 reviewers, 2022-2025

    Two reviewers reported never receiving responses to emails and communication being nearly impossible, with one noting messages stuck on 'read'.

    Ask before you hire: Ask: what is the guaranteed response time to tenant emails, and request examples of their communication policy in writing.

Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.

Attribute scores

Quality of Work15
Experience65
Responsiveness10
Customer Rating40
Price vs Market Avg.20

Recent reviews

Andre Ruby3mo ago

people living at Steen Blichers Gade 5, 3rd floor Aalborg have been drilling holes and hammering every day for 8 months. They are home 24/7 and they start knocking trough the shared wall if they hear you eat in your own house or laying in bed. their friend neighbours also follow you on the street when you go out. prodomus useless and says they can't do anything about it. this is denmark 2026..... prodomus also doesn't tell you when viewing apartment that you will live in a building from 1890 with 0 sound isolation, old windows that let the heat and humidity from inside escape and the cold from outside enter. they also let the apartment door unlocked when you move in.

Asier Urcelay11mo ago

The worst experience ever. They take the entire deposit as an excuse for cleaning and painting, without any real justification. They never respond to emails, and communication is almost impossible. Honestly, stay away and find another company – this has been a complete nightmare.

Adrian Nowacki2y ago

Terrible service, people working there aren’t helpful at all. Every single thing I had to take care of with them was a 3 weeks struggle even when it was such a minor thing like changing a date on a paper. Everything they did, they did wrong at least 2-3 times before they finally figure out how to write an email with correct dates on it. All documents is a mess, if any case would go to the court, not even a single document would be valid due to wrong dates, wrong names on it etc. Never had a „pleasure” to work with less profesional people then Prodomus. Not recommended

Daniel “Danny” Jensen3y ago

If I could I'd rate them zero stars Constantly broke their contract by: Place was completely filthy and infected with black mold when we moved in even though they were supposed to have completely cleaned it before we moved in Never fixing the insulation and allowing black mold to constantly infest the apartment Never making any renovations or fixing anything we needed fixed (doorknob was supposed to be replaced before we moved in, still is the same one) Tried to charge us EXTRA rent for the last month which we had already paid for with the deposit Anytime there was an issue they would redirect us to send them an email, in which case we would rarely get a response The handyman is incompetent and seems to work on his own schedule, also ignoring us at every point Steer clear if you value your lungs and wallet

Anonym Anonym4y ago

Worst company ever. I have been trying to rent an apartment from them for months. I got ghosted, invited to viewings with same-day notice, and stuck on 'read' messages, only to be told that every apartment I have been interested in is already rented out. Every single one. And then they gave the audacity to shift the blame for not responding onto me, who has been following every single whim and advice they gave me on the phone, or email, or even boligportal. Run away.