HMS Moving Assistance Aalborg
Self-storage facility in Aalborg offering good value, modern amenities, but inconsistent customer service response.
What customers love
- Climate-controlled storage rooms with suitable temperature
- Drive-in access near storage units for easy loading
- Free moving service for 4+ month storage contracts
Worth noting
- Poor follow-up on rental inquiries; promised callbacks never materialised
- Confusing access system; card activation issues caused wasted trips
Best for
Customers needing secure, climate-controlled storage with convenient vehicle access in Aalborg.
Attribute scores
Recent reviews
Totally bad service, called them to rent a storage room, then I was told they didn't have time right now and said they would call later but they never called.
It is beyond my expectations, a wonderful and safe place to store your precious things. Large and clear place with the possibility of driving into the building close to your room and by the way there are ladders, tow trucks and other things to help with loading or unloading! Great room of suitable size and good room temperature. OVERALL WORTH RECOMMENDING. On top of that I got my things moved there for free. An offer that they run if you need your things stored for 4 months or more!
I have only experienced the storage area itself. But it is definitely a good service and the rooms are good.
The card was not activated by HMS which resulted in the drive being in vain. 1 hour later an employee called and solved the problem. New opening hours were for personal service. It is still open 24 hours a day but confusing.
Automated system for entrance. Good boxes and enough space in all halls. Good price!