Dan Doors A/S
Aarhus-based door supplier praised for parts availability but criticised for poor communication on large installations.
What customers love
- Quick supply of spare parts even outside normal hours
- Polite and welcoming staff on-site
- Knowledgeable installers who understand customer requirements
Worth noting
- Weeks-long delays with no proactive communication on large orders
- Doors delivered without proper unloading equipment, left to customer
Best for
Businesses needing a reliable door partner for ongoing spare parts and maintenance.
Attribute scores
Recent reviews
If you don't waste time after the ferry and get going, you can reach the forest parking lot in just 1 hour... and already drive 15 km in the morning...
DAN-doors is a fantastic partner, always quick to help with spare parts, even if we have to stretch out after work, they strive to help us further, do more, there is always a quick response at their office, if we have special tasks, both the office, salesperson and installer are always on hand to meet our needs and have the expertise to ensure that we get what the customer wants. !
Very polite staff, fast work!!!!👍👌
A place where you always feel welcome.
REALLY BAD SERVICE!!! I have ordered doors for over 120,000,- DKK through my work and have had to follow up on things throughout the process of over 7 weeks.. I have NEVER experienced that a company that handles such large orders can be so slow and indifferent to your order. This has made me as a customer feel unsafe about the situation and I will definitely not recommend the company to anyone else.. 4 weeks after my order I had to contact the company to inquire about when my goods would arrive? My answer was "I'll find out and then you'll hear from me"... The week after I call again and inquire about the same thing and then I am told that they would come the week after and if I had the opportunity to help the driver unload. The following week my order arrives in a HUGE truck without a lift and I then have to help the driver unload. My first thought was, "if it goes wrong, it's on me". After 2.5 hours of help we get the doors into our delivery area and then call the seller and ask when they will come and install the doors. Again I get the answer "I'll figure it out and you'll hear from me." After a week, I still haven't heard anything and had to contact the company, here I get the answer again "I'll figure it out and you'll hear from me". 8 weeks after my order the doors have not yet been installed.... REALLY BAD SERVICE! Now I just hope that all the items that will be used for installation fit the dimensions and that there won't be too many other complications. Because one thing is for sure, this probably won't be the last time I get the answer "I'll figure it out and you'll hear from me"