FitnessX

4.2·86 reviews
Ankersgade 12, 8000 Aarhus, Denmark, Aarhus, Denmark
Veted AI Summary

Large Aarhus gym with excellent equipment selection but frustrating administrative policies and customer service.

What customers love

  • Large selection of exercise machines
  • Clean, well-maintained facility
  • Qualified group class instructors

Worth noting

  • Cancellation policy hidden on website; subscription locks in extra month
  • Poor reception staffing; long waits for basic administrative help

Best for

Members seeking modern equipment in a well-maintained gym environment.

Attribute scores

Quality of Work72
Experience65
Responsiveness35
Customer Rating84
Price vs Market Avg.55

Recent reviews

Jose Scioli1mo ago

Great gym. Everyone is minding their own business. No one is watching reels in speaker like animals either.<br><br>Update: quality of people has decreased... Now i feel in brabrand... People yelling and speaking at their phones like they are deaf.

Andreas1mo ago

Bedste udvalg af maskiner i Aarhus

Willads Kristoffersen2mo ago

Centeret er officielt gået fra at være på toppen til at være gået i graven efter de nye placeringer af maskinerne

Gordon G6mo ago

Fine maskiner, dog var alle løbebåndende optaget:(

Vincent Gorking8mo ago

Effektiv sted at træne 🏋️<br>Rent og pænt sted.

Andreas Hansen8mo ago

Pelle8mo ago

Their policies on group classes is insanely strict you pay almost half of your monthly subscription extra for arriving 2 minutes late... Makes me feel quite stressed to even go.

Eduardo Vidal10mo ago

Nazarena Abril12mo ago

I should have read the reviews of this gym before signing up.<br>I visited the place a few times to ask for membership options but I couldn’t find anyone in reception (even though I visited through times where someone should have been in reception).<br>I decided to sign up online anyway as I was here for only a month.<br>When I tried to cancel my membership it said I can’t cancel it for another month. I tried again to find someone in reception to discuss this and couldn’t find anyone.<br>I emailed them explaining I was passing by as I don’t live in Denmark and they offered no solutions other than saying I must pay another month THAT I WONT USE.<br><br>Their admin is awful, their customer service as well.<br><br>I got to say their classes are ok and the teachers are nice. They just need better customer support and clearer conditions (the cancelation policy is hidden in another page you need to scroll till the bottom to read, not upfront - this is quite cheeky!)

Ashhad K1y ago