Infitness - Aarhus N., Møllevangs Allé

All its working amazing 🤩

AVOID THIS GYM at all costs. What you don't know about it, is that you get a life time membership because it's impossible to cancel, they don't answer to their phone nor emails and keep charging you. I'm appalled by their behavior and all is left for me now, is to continue with legal actions. It's been already 3 months since I am trying relentlessly to contact them. I definitely not recommend them!

EDIT: In response to your reply: I already sent you an email to the address as stated on my review and I had sent one today right after posting this review. It seems you don't check your emails or enjoy ignoring requests to unsubscribe. I can't help but wonder how much of your revenues come from this type of action. I don't throw accusations without basis and you can see I'm not the first one going through this unnecessary and unfair treatment. Well, I really hoped I didn't have to do this, but since I'm not the only one going through this tedious way of unsubscribing from the gym here we go. Before you continue reading, please refrain from being a member at this gym, the difference in price is not worth the hassle it is to make these scammers unsubscribe you from their service. Similar to one of the reviews listed here, on 29/12/2023 I sent an email to their email address stating that I am canceling my membership. I got an automated message saying they received the inquiry, but it would take them long to process it since they are in summer holidays. I don't know how you do it guys, but I really envy you: I'd love to have a 6 month summer vacation because we are in January and you are still on summer holidays . I can see that you are quick to respond to bad reviews here, so I hope that you will get to see my review, I'm letting you know I'll initiate legal actions with my lawyer since I see you are going to charge me for the month of February without reason and it is not the first time you do this type of illegal procedure. I hope I'm the last one, but I doubt you will stop with your illegal ways of making money. I hope that by initiating legal actions you will stop and refrain from making business this way. There's no need to get to this point as long as you stick to your termination rules, but you really don't leave me any other option. If you got to read this far and still wondering if being a member, just don't. Run away from them and don't look back.

Be careful; it is impossible to cancel a subscription with Infitness. Half a year after cancellation, they still send bills, despite verbally confirming the cancellation of the subscription in person at the centre on Møllevangs Allé 142.

Totally disappointed! I chose this gym because it was the cheapest from the town. Unfortunately, the services provided are really poor. The smell in the gym is awful, they do not have any ventilation at all, when you want to breath some fresh air, you have to open the window. There are also problems with the hygiene in the bathroom. When I wanted to terminate my membership I had a lot of problems. I blocked my automate payment at the end of the month. In the first days of the next month I received a letter to announce me that they couldn't take money directly (they charged 160 dkk for the letter and because I blocked the automative payment). Afterwards they asked to pay for the current month even if I didn't go there anymore( I assumed that stopping to pay was enough-maybe this was partly my fault). When I arrived there they asked me to pay one more month if I want to terminate my membership. I ended up paying 450 dkk for nothing. Another problem is that you have to go personally there if you want to terminate the membership. The staff is hardly speaking English. I strongly recommend to avoid this gym.