Mattone
Aarhus-based property manager with strongly divided tenant experiences around responsiveness and contract fulfilment.
What customers love
- Clear and timely communication throughout tenancy
- Problems resolved immediately without prolonged follow-up
- Smooth contract and move-in process with proper handling
Worth noting
- Contractual obligations reportedly take months to fulfil
- Customer service described as unresponsive by dissatisfied tenants
Best for
Tenants seeking a long-term rental with straightforward day-to-day management in Aarhus.
Attribute scores
Recent reviews
I love the apartment and have nothing but good things to say about the way they have helped me 😀👍 Always friendly and helpful
I felt well treated and safe throughout. Communication has been clear and timely, the process smooth, and both the contract and move-in were handled efficiently and properly. You can clearly feel that both details and responsibility are under control. As a tenant, I can only recommend them.
I rented an apartment from Mattone aps for five years (from 05/21 to 03/26) and have had absolutely no negative experiences. If it wasn't for the fact that I found an apartment 300 meters from my workplace, I wouldn't have even considered moving. The company is reliable and the communication is seamless. Any problems were resolved immediately. They respond quickly and thoroughly to emails. I highly recommend renting an apartment from this agency.
Worst possible customer service ever, keep away from them!
The worst property management company you can get in the area. You need to waste months to get them do the things they should by contract.