BoligPortal

i reported i needed a refund because on the day i paid 500 kr (45 Euros) for 2 months of services i didnt need. of course i immediatly polietly asked if i could request a refund as i didn't need it, it was the first day. A service reporter told me i couldn't as that is not a policy they enforce. They don't take responsibility for anything, not even their own website. Go somewhere else to find a place.

I actually started to have a good experience on Boligportal. I got the longer contract (two months) and tried to cancel right away on the English page. I did not receive a confirmation mail or anything but I was not worried. Today, they renewed may contract for two more months... When cancelling on the Danish version, I got the confirmation via E-Mail. Seems very sketchy. Additionally, EU law only permits the renewal of maximum one month after the first period. For customers with similar experience, help can be found at forbrug, which is the Danish agency responsible.

Worst experience using this platform as a student looking for accommodation. By default, they automatically charge your account when you buy a 24H subscription unless you change the subscription settings on your profile. They refuse any help or refund, even for an immediate cancellation request after the subscription is auto-charged. I will never get back and trust them.

Terrible website. I signed up for the 1-day subscription to connect with someone offering a sublet. I did not notice that their policy implies that if you do not cancel within that day, the next day you are charged with their monthly subscription (VERY EXPENSIVE!). Although I understand this is stated in their terms and conditions, I believe it is normal for similar websites to do a reimbursement if it is clear that this is not what you intended. Moreover, no warning was given about this change, which is a common practice across websites. I reached out, explained the situation, but they were not willing to provide a reimbursement. I think this is one of the worst customer services I came across. Please BoligPortal provide a reimbursement.

Waste of time and money..I paid 399 kr for 2 messages that I didn't even get a reply to..I wrote to 3 apartments, 2 of which I didn't even get a reply..Don't waste your money paying because you don't get a reply. Many ads I don't even think are valid are just posted, its just the subscription is paid...