Landfolk

Kommunikation unterirdisch.

In appearance it looks like a premium platform for both owners and renters as emphasised on their website - 'Be part of an exclusive Scandinavian brand', but the first point of contact was rude and far from premium. I'd been asking for a call as offered on their site when proposing my property for rental in order to understand the conditions, get a feel for the sort of service which I would receive etc.. eventually after three attempts I got a call from someone which seemed in a hurry and would not attend me unless I sent photos of the interior of my house before any other communication 'as they have too many requests and need to filter' - I insisted I'd prefer to chat first and he insisted this was their procedure. I'm obviously not interested if this is my first impression and would politely suggest they refrain from offering calls if this is what it comes down to.

Ich habe nun schon zweimal versucht eine Unterkunft zu buchen, leider ohne Erfolg. Im ersten Fall war die gewählte Woche doch nicht verfügbar und im zweiten Fall war die Location des Hauses an einem völlig falschen Ort angegeben. Eine sehr unprofessionelle Seite, die ich nicht weiterempfehlen kann.

Warning to hosts — “Managed by Landfolk” is not management Overpromised, automated, and completely unaccountable: We signed up with Landfolk because their platform promised quality guests and personal homes — a great idea on paper. Because we live abroad, we paid extra for the “Managed by Landfolk” service, which supposedly handles bookings, guest screening, and care. In reality, it’s just automated bookings with no control or accountability. Auto-booking was activated without our knowledge, leading to back-to-back short stays and rapid wear on the property. When issues arose — including guest negligence that caused damage — Landfolk refused responsibility, calling themselves “just the middleman.” They also fail to ensure guests read or follow the house manual, meaning the house isn’t properly used or secured. Questions from guests are simply forwarded to us, even when the answers are already provided in the manual. We’re now paying for a “service” that creates risk instead of reducing it. Had we known, we would never have chosen “Managed by.” In short: avoid this product if you care about your home. It’s misrepresented, poorly managed, and offers no protection to hosts.

J’ai voulu réserver un gîte avec cette agence et personne ne m’a répondu sous 9 jours ! Je trouve vraiment insupportable d’avoir’ a les relancer sans avoir aucune réponse ! Changez de métier svp

Vi har prøvet at booke igennem Landfolk 2 gange nu og begge gange lige dårlige. Deres billeder på hjemmesiden svarer ikke overens med virkeligheden og vi modtog et udlejningshus hvor udlejer havde efterladt mad i ovnen og deres beskidte håndklæder lå over det hele. Der var beskidt og værten endte med at tilføje os på de sociale medier - altså misbrug af vores data. Da vi klagede til Landfolk fik vi sølle 500 kr. retur og et "hov, det beklager vi". Slet slet ikke godt nok. Derfor kan vi bestemt ikke anbefale Landfolk til andre. Vi bruger kun airbnb.com fra nu af, da deres kundeservice er langt bedre og mere professionel og billederne svarer overens med virkeligheden.

Hyrde hus via Landfolk i Hornbaek sommaren 2025. Mycket svag upplevelse där saker som utlovats inte fanns och stugans saknade mängder av basal utrustning (kuddar, innerdörrar, rullgardiner, porslin med mycket mera). Svåra att få kontakt med och erbjöd en löjligt liten kompensation som plåster på såren.

Wir sind super zufrieden seit der ersten Buchung, und buchen jedes Jahr über Landfolk unsere Ferienunterkünfte. Die Häuser sind immer einzigartig und haben alle ihren Charme, unabhängig ihrer Preisklasse. Der Service und Kontakt zu den Mitarbeitern und Mitarbeiterinnen ist ebenfalls immer hilfreich und überaus freundlich. Bleibt euch bitte treu und werdet nicht "zu groß" 😉