H.C. Andersen Moving Company A/S
A Copenhagen removal company with mixed reviews, praised for communication but criticised for damage handling and subcontracting.
What customers love
- Clear communication and straightforward appointment setup
- Friendly and approachable moving staff
- Efficient work with good price-to-quality ratio
Worth noting
- Insurance charges collected but damages reportedly not paid out
- Subcontracting to third parties causes delays, scratched floors and furniture
Best for
Customers seeking a straightforward local move with minimal valuable or fragile items.
Attribute scores
Recent reviews
TERRIBLE. The workers promised me Id be protected by their insurance against the damages they caused on my own very expensive and antique furniture which they completely broke and they did not.
TERRIBLE EXPERIENCE The service was to move boxes and furniture between apartments within 25 mts. distance. To start, the firm sublet the moving service to another firm (Jensen I believe) without notice. One man -"the boss"- and two young freelancers came (late) after another shift, so they were tired and slow. The boss left after 1 hour, so the other two guys had no one to watch after them or give directions. Three times I came down, three times they were "resting" staring at their mobile phones. They estimated in advance 3h and it took around 6h, close to midnight. And they even didn't finish, leaving a closet in the old apartment for the next day, which of course the guy never came back as he said. They scratched floors (They never pull out a moving blanket) They scratched furniture, the staircase, stain the bed... EVERYTHING WAS UNPROFESSIONAL, UNCARING, EXHAUSTING, FRUSTRATING. Better find other company or spend that money with some friends who can help you out.
Very professional company, I can only recommend them. They were so nice, easy to communicate with and fast. Best price quality ratio in CPH.
This moving company will always be my go-to! It’s easy to set up an appointment, and the instructions and communication is always clear! All of the movers are incredibly lovely and kind people, and they are efficient and always make sure to deliver the absolute best results!! They are incredibly professional and responsible with furniture, I’ll always use H.C Andersen for all my moving needs!
We regretted using you as you charged us for insurance, made us itemize the few things more than 5000, but did not pay for damages.