Ecopood Kohtla-Järve
A windows and doors supplier in Kohtla-Järve with attentive sales staff but notable concerns around punctuality, cleanliness, and contract terms.
What customers love
- Staff member Maria praised for friendliness and thorough explanations
- Delivery generally arrives on time when no supplier issues
- Installation proceeds adequately when customer supervises the work
Worth noting
- Work completed weeks late; contract exempts company from liability claims
- Installation leaves dust and debris; team refuses to vacuum up
Best for
Customers who can supervise installation closely and tolerate premium pricing.
Attribute scores
Recent reviews
Very pleasant service. Thank you so much, Maria!
Excellent service! Maria was very friendly and explained everything, showed us everything, and told us everything!
I've been waiting a very long time for delivery! They promised three weeks, but now they're saying there are "problems at the supplier's border"... let's see what other stories they tell... If my goods don't arrive by Wednesday, I'll cancel the contract!!!
The company offers a contract in which they hold no responsibility for anything. The work was completed three weeks later than the contractual deadline, so there's no way to make any claims. They require full payment upfront. So, if anything goes wrong, you won't have any recourse. We ordered trash removal, and some of the trash ended up right outside our window. After the work was completed, there was even sawdust on the bed. When we asked to clean it up more carefully, they said, "We don't vacuum."
Okay. The prices are like at some ridiculously expensive place. The installers aren't great, but if you keep an eye on them, they don't slack off. Delivery is on time. But if your renovation is crap, even they won't be able to install it evenly. One drawback: they drill without a vacuum cleaner.