IM Puhastus OÜ

4.6·38 reviews
Laki tn 9a, 10621 Tallinn, Estonia, Kohtla-Järve, Estonia
Veted AI Summary

Estonian cleaning service with reliable basic work but inconsistent pricing and communication issues.

What customers love

  • Quick appointment scheduling and punctual arrival
  • Strong execution on standard cleaning tasks
  • Reliable dusting, floor washing, and appliance cleaning

Worth noting

  • Pricing lacks transparency and exceeds advertised rates
  • Poor communication and inflexible when scheduling conflicts arise

Best for

Customers needing routine house cleaning with flexible scheduling and standard service expectations.

Attribute scores

Quality of Work72
Experience55
Responsiveness75
Customer Rating92
Price vs Market Avg.45

Recent reviews

Valeria Laksberg8mo ago

I don't recommend post-fire cleaning services. Apparently, these people have absolutely no experience with this. "The soot removal job was done very poorly; if you don't know how, don't take it on." These are the words of an experienced repairman who works with insurance companies and has dealt with post-fire cleanup many times. The edges of the mirrors on the furniture were corroded by the chemicals. Of course, I've accepted work in such "Augean stables" (imagine the horror after a fire); you can't notice everything and you can't tell whether the soot will come off...for example, the grout on the ceramic tiles can be cleaned with steam, which the repairman also mentioned. Dusting, washing the floors, cleaning the refrigerator and plumbing—they're great, highly recommended, and get +1 star for that.

Priit Veia1y ago

We quickly got an appointment by phone. At the scheduled time, the cleaner was on site within a minute. We were very satisfied with the result of the work. I recommend it.

Ilja Ognestsikov2y ago

The worst company I dealt with in this industry. Sent over the pictures of the apartment I needed to clean and waited a long time just to receive one sentence with an offered price of 200€, something quite different than what was advertised on the website. The representative did not bother to attach a list of services included and what comprises the offered price. When I asked how is the price determined, the representative was reluctant to elaborate. After I asked about a potential time to schedule the cleaning, they said it is not possible anymore without any further explanation nor offering me any other options ( choosing a different package, date, etc.) I found their communication quite ineffective, rude and simply unprofessional. So I don’t recommend to waste your time with this company.

Jevgeni Firsov4y ago

Quality, responsibility, precise execution of the task

Jevgeni Kozlov7y ago

Best vacuum cleaners ever!!!