Arco Vara Kinnisvarabüroo OÜ
Real estate agency with serious issues around broker accountability, payment processing, and customer communication in Estonia.
What customers love
- Described as good partner by satisfied customer
Worth noting
- Broker unresponsiveness and refusal to process promised deposit refunds over months
- Management unreachable by advertised phone numbers, unresponsive to emails
Best for
Not recommended; consider alternatives for reliable real estate services.
Attribute scores
Recent reviews
Hea Partner
Worst customer experience ever! Not recommending to deal with this company. It hires unreliable brokers - which don’t take ownership of their commitments, and even company management does not take responsibility for it. Especially beware of broker Vallo Pank. Absolutely untrustworthy and unprofessional person. During more than half a year we had to chase him from one company to another, due to promised refund of 100 eur deposit - for garage that we ultimately never used. Broker kept inventing reasons why refund can't be processed immediately (even though money were paid to the account of company in which he is a board member) - and ultimately he became fully unresponsive. Arco Vara management was not responsive in emails, and not reachable by mobile phones advertised at their website. We were able to reach out only Administrative Manager on an office phone - who ultimately appeared to be “not authorized for discussing this matter” with us, however promised to provide a contact (that never happened either). We end up with reporting this case to law enforcement agencies.
May i know when u put in Rendin why you charge commission? saw this add today Upon conclusion of the contract: If you are interested in renting, please apply here: https://rendin.ee/invite/form/YSSE When signing the contract, it is necessary to pay the 1st month's rent, commission (€650 + VAT = €780). The rental agreement is concluded through Rendin.ee, and you do not have to pay a standard security deposit, but a monthly payment of 2.5% of the rental amount is added, or in this case €16.25. So the 1st payment is: 1st month's rent (€650), commission (€780) and Rendin.ee 1 month (€16.25). Total: €1446.25. This wonderful apartment is ready to offer you a quality living experience, being the perfect choice for a family or couple!
Be careful, record everything, no verbal agreement valid, you will loose money.
I didn't like the sale manager