Kamill Pluss OÜ
Phone repair service in Kohtla-Järve with inconsistent quality, delayed timelines, and problematic warranty handling.
What customers love
- Attentive staff who notice customer needs and accommodations
- On-site card payment option available for convenience
- Quick and efficient repairs when service does work
Worth noting
- Repair timeframes consistently exceeded; two weeks becomes three weeks or more
- Damage during repairs and warranty claims consistently rejected by company
Best for
Customers with straightforward phone repairs seeking budget-friendly options and patience.
Attribute scores
Recent reviews
I recommend. The sellers were helpful when I couldn't find a case for my phone right away. The sellers saw that my eyes are a bit sore and it's hard to see the fine print. The option of card payment is completely available on site, which is very convenient. The selection could be a little wider in terms of both cases and phones, but overall I still recommend it.
This is a complete disaster. I sent my phone in for a jack replacement, and they returned it with a broken screen and, as a result, completely damaged touchscreens, making the phone unusable. I was hoping they'd fix it, but three days later they said it was already there. So, why would I need to replace the jack on a broken phone? I took it to another company, and they said the screen damage was internal (obvious, right?). They replaced the screen, but that didn't help either. I don't recommend them; they'll ruin it, and then they'll blame you...
The agreed-upon repair timeframes are not being met. Instead of two weeks, it turned out to be over three weeks of waiting. After the repair, a problem developed with the charging port, although it had previously charged without issue. They won't accept complaints about the charging port, saying that this is what happened to you. I don't recommend it.
About 10 years ago, I took my phone there, and they never fixed it. They took the broken screen apart for parts, and it took about a month and a half. Then I went back to pick up what they'd at least done, and they told me the parts hadn't arrived and they couldn't do anything. They just pieced the screen back together, piece by piece, and it was just bending in some places and lifting in others. 🫣 In 2024, I decided to take my son's phone there. Surprisingly, they fixed everything—quickly, efficiently, and not too expensive.
In mid-summer, we bought a new Xiaomi phone, priced at almost 300 euros. Almost immediately, a problem developed: no data connection. During this time, we had it repaired twice, for a total of three months. They didn't fix the problem, saying they sent it to Germany and that the phone was fine. When I started using it, I couldn't make calls again, and there was no internet. I wouldn't recommend this company to anyone; you can't get anything under warranty.