Openko

3.1·13 reviews
Paul Kerese tn 13, 20309 Narva, Estonia, Narva, Estonia
Veted AI Summary

A Narva appliance repair workshop with mixed reliability and significant concerns about diagnostic accuracy and pricing.

What customers love

  • Masters considered competent by some customers
  • Prices described as reasonable by one reviewer
  • Basic appliance repair work attempted

Worth noting

  • Misdiagnosed coffee machine fault, charged 270€ for incorrect repair
  • Contact details incorrect, disorganised premises, poor customer attitude

Best for

Customers with no alternative local repair option in Narva.

Attribute scores

Quality of Work22
Established45
Responsiveness15
Customer Rating62
Price vs Market18

Recent reviews

Yuri Litvinov4mo ago

The workshop's phone number is distorted. It doesn't exist at the given address. It's a mess!

ivan tsesnakov3y ago

The workshop leaves much to be desired. The attitude towards customers is bad. The workshop is a complete mess. The prices are like those of quality services and more. It is easier to contact a private master or another service.

Juliya Myasnikova4y ago

Normal. Prices are good.

Andrey Krylov4y ago

I took my coffee machine for diagnostics for 30 euros. They said the brewer motor had burned out. The repair cost 270 euros. I picked it up, wondering what the point of fixing it was—it was better to get a new one. But curiosity got the better of me. I took it apart myself. I went online. A motor in Russia costs from 5,200 rubles. In Tallinn, a coffee machine repair shop sells it for 70 euros. I ordered it. Surely not 270. I went and replaced it. It didn't help. I downloaded the manual. It clearly stated there was a temperature sensor error. I tried tweaking it, and it worked intermittently. A sensor replacement cost 23 euros, and everything works fine. A completely incompetent repair shop, most likely ripping people off. I'll never set foot there again.

Людмила Гузьева5y ago

Good masters