Diamond Cleaning OÜ
Estonian cleaning service with consistent office work but inconsistent execution on detailed residential requests.
What customers love
- Long-term reliability for regular office cleaning
- Consistently clean spaces for repeat customers
- Generally satisfactory cleaning results
Worth noting
- High surfaces, shelves, and drain cleaning omitted from thorough service
- Poor responsiveness and defensive communication about service scope
Best for
Regular office maintenance cleaning rather than thorough apartment deep cleans.
Attribute scores
Recent reviews
We have been using the cleaning service for several years and the office is always clean.
Good cleaning quality
I ordered a "thorough cleaning" service, which according to the website includes cleaning all surfaces, cleaning the toilet and bathroom, etc. Unfortunately, after the cleaning, the shower drain was not cleaned, the scale was not removed from around the faucet, the dust was not removed from the shower faucet, and many high surfaces were not dusted at all. I reported this and they came to do "repairs", but the second time they did it sloppily and I had to go over some surfaces myself. The sofa was not cleaned the first time and there were crumbs/dirt left between the sofas. In addition, the service provider is not very responsive and argues about every detail (e.g. whether cleaning the shower drain is still part of the thorough cleaning or whether cleaning all surfaces, e.g. the higher shelves of the cupboard are included). In addition, when the mentioned "repairs" came to be done 2 days later, the service provider said as his excuse that the apartment had become very dirty in those 2 days (even though no one lives there and the apartment was empty). In short, I do not recommend this service provider if you want a thorough cleaning of your apartment!
perfect.