Laguna Estate Agency OÜ

4.5·42 reviews
Puškini 9, 20309 Narva, Estonia, Narva, Estonia
Veted AI Summary

Narva real estate agency with strong efficiency record but inconsistent follow-up on listings.

What customers love

  • Quick sales process and efficient results
  • Professional, polite, and attentive staff
  • Wide range of property options available

Worth noting

  • Minimal effort on long-listed properties; only one showing in 18 months
  • Charged €300 termination fee despite zero results

Best for

Buyers seeking efficient transactions; experienced clients familiar with local market

Attribute scores

Quality of Work72
Experience55
Responsiveness65
Customer Rating90
Price vs Market Avg.60

Recent reviews

Илья Терёхин6mo ago

The apartment sales contract with the Laguna agency lasted about a year and a half. During this time, there was only one showing and about five listings. There was no active sales effort, promotion, or regular feedback. When we decided to terminate the contract due to lack of results, they demanded a €300 payment for "services rendered" at closing. The results were zero, the process was drawn out, and the price/quality ratio was extremely poor. From my personal experience, I do not recommend it.👎

Kristina Parts9mo ago

A wonderful real estate agency. We've worked with them several times. They always have a wide range of options and they find the perfect fit for your needs. Contact them and you won't regret it!

Mark Derbnev2y ago

The best real estate agency in Narva. They work quickly and efficiently, their staff is polite, and their professionalism is evident. They sold my apartment at a great price in just a week! I highly recommend them!

Игорь Д'Арбино2y ago

I've been using Laguna for many years. They've always been polite and attentive to my clients' requests and needs. A huge thank you to the company's CEO and staff for their excellent, efficient work. I highly recommend Laguna real estate.

Vladislav Aleksandrov3y ago

I would like to express my sincere gratitude to your agency for its high level of professionalism and excellent service. I was pleasantly surprised by your specialists, who turned out to be not only experts in their field but also wonderful people. Working with your real estate agency was a true pleasure. Your team demonstrated a deep understanding of my needs and provided me with high-quality consultations and recommendations in choosing a property.