K-Rauta Pärnu
A large hardware retailer in Pärnu with reasonable prices but inconsistent service and unreliable online stock.
What customers love
- Easy navigation and product availability in-store
- Friendly individual staff members such as cashier Riina
- Good parking and reasonable price range
Worth noting
- Online stock information inaccurate; orders accepted for unavailable items
- Customer service widely described as ignorant and poorly managed
Best for
Shoppers visiting in person for everyday hardware and home improvement needs.
Attribute scores
Recent reviews
Horrible, every hardware store in that area is better than this!!
Easy to find things you need. I was impresed by the cassier,i guess her name was Riina?. She was kind,smily and ready to help. Bravo🙂
k-rauta and its worse 1A e-shop the worst shop ever. Especially the ignorant customer service is the most annoying example, even not only in Estonia... i never had such negative experience in Europe! There are few friendly staff, they try their best. But our opinion is, that these people are very bad paid and also suffer from the ignorant management. Stay away from these K-rauta shops, compare the prices and the service with other better shops.
the website says that the goods are available in the store the same as you ask at the checkout. but when you have placed the order and paid. They apologized and sayd that unfortunately the goods run out on store. very disappointed
Good parking, nice shops. Can find all needed things. Price range €-€€, not very expensive.