K-Rauta Pärnu

4.4·1,631 reviews
Papiniidu tn 2a, Pärnu, 80042 Pärnu maakond, Estonia, Pärnu, Estonia
Veted AI Summary

Hardware store with competitive pricing but inconsistent service quality and inventory management issues.

What customers love

  • Friendly and helpful individual staff members
  • Good parking and convenient location
  • Wide range of products available in store

Worth noting

  • Website inventory inaccurate; items show available but are out of stock
  • Inconsistent customer service; management issues affect staff quality

Best for

Quick browsing for hardware and DIY supplies with adequate parking availability.

Attribute scores

Quality of Work45
Experience95
Responsiveness40
Customer Rating88
Price vs Market Avg.65

Recent reviews

Björk Diva1y ago

Horrible, every hardware store in that area is better than this!!

Alina Kleiner3y ago

Easy to find things you need. I was impresed by the cassier,i guess her name was Riina?. She was kind,smily and ready to help. Bravo🙂

Jan de Vries3y ago

k-rauta and its worse 1A e-shop the worst shop ever. Especially the ignorant customer service is the most annoying example, even not only in Estonia... i never had such negative experience in Europe! There are few friendly staff, they try their best. But our opinion is, that these people are very bad paid and also suffer from the ignorant management. Stay away from these K-rauta shops, compare the prices and the service with other better shops.

Risto Retsnik5y ago

the website says that the goods are available in the store the same as you ask at the checkout. but when you have placed the order and paid. They apologized and sayd that unfortunately the goods run out on store. very disappointed

Kristine B7y ago

Good parking, nice shops. Can find all needed things. Price range €-€€, not very expensive.