PZU Insurance

3.2·286 reviews
Pärnu mnt. 141, 11314 Tallinn, Estonia, Pärnu, Estonia
Veted AI Summary

A budget-oriented insurer in Pärnu with competitive prices but a pattern of disputed claims handling.

What customers love

  • Competitive pricing on premiums
  • Fast claims processing when smooth
  • Simple and easy communication process

Worth noting

  • Repeatedly uses policy clauses to deny legitimate claims
  • Car insurance cases closed without proper investigation or resolution

Best for

Customers seeking low premiums who rarely expect to make a claim

Attribute scores

Quality of Work25
Established80
Responsiveness35
Customer Rating64
Price vs Market55

Recent reviews

Lauri Nassar6mo ago

Fast processing and easy to communicate

Philipp Nikolajev7mo ago

Fast, Simple and the best price you can get

Brad Casey1y ago

Do yourself a favor and go to Swedbank (for travel insurance at least). This company is too aggressive and avoidant, never on your side. After months of trying, just giving up and taking it as a lesson. Never again.

Taavi Tamm2y ago

It may look cheap, but it is also bad. During trip to USA back in 2018 they they did everything possible to avoid paying for ~400USD medical insurance bill. Had bad case of jetlag, was up for 3 days and finally went to doctor to get some sleeping aid. Visit + medication was ~400$. They used a clausel "previously existing condition" for not paying. They _will_ do the same with you, when talking with outsourced claims agent, they immediately started to look for reasons allowing avoiding the payment. Very unpleasant experience and no actual insurance. Perhaps if you are dead, they will ship you home for half price or something. Avoid at any cost!

Ryoma Lime2y ago

Worst car insurance company ever. I had an accident where i had all evidence but the other party would ignore to answer and take the responsibility, the insurance closed the case for lack of evidence and did not repair my car. So I had to write to the second party insurance BTA and they fixed my car and were lot more professional.