FlightClaims

Great experience with FlightClaims. Professional support helped to receive compensation for flight interruption within a week using their services.

We thank FlightClaims OÜ for their successful work and the legal services they provided us in collecting our airfare compensation. We received a €1,735.55 payment from SkyUp MT (the airline was originally supposed to pay €1,200) and paid FlightClaims only 7.79% of the compensation instead of 28%! We also thank Martin Mironov for his assistance, who handled this case and stayed in touch with us throughout, even though the process was lengthy. Congratulations! They are a reliable partner! Sincerely, Tatyana Poltavskaya Natalia Anchugova

Manchesteris hilines meie tagasilend (SAS) Eestisse etteteavitamata umbes 1h võrra. Jäime selle tõttu maha oma ühendatud lennust Rootsis ja see asendati pea 7h hiljem väljuva lennuga, mis ei läinud otse Eestisse, vaid Lätti. Eelnevalt planeeritud Eestisse jõudmise aeg oli kell 16.00, asendatud lennuga jõudsime Tallinnasse alles kell 03.00. Hilinemise eest pakkus SAS meile mõlemale 15€ lennujaamas kulutamiseks. Kodumaal pöördusime SAS’i poole hüvitise saamiseks, millest keelduti. Kirjutasin lähedase soovitusel Flightclaimsile. Tänu nende professionaalsele tegutsemisele saime edasilükatud lennupiletite eest täies mahus raha tagasi ja lisaks ka hüvitise. Kogu protsess oli meie jaoks lihtne - suhtlus oli selge ning pidevalt hoiti meid kursis menetluse käiguga. Hindame nende põhjalikkust ja pühendumust - tundsime, et meie juhtum on väga heades kätes. Ilma Flightclaimsita oleksime suure tõenäosusega kas loobunud või saanud oluliselt väiksema hüvitise. Suurepärane teenus, ausad tingimused ja päris tulemuslikkus.

The FlightClaims team exceeded all expectations! We were represented so successfully in the court proceedings that the compensation turned out to be a third higher than the price of the flight tickets themselves. Instead of the usual 28% service fee, we only paid 13.9%. To be more specific, the course of events was as follows: we went to a concert in England and on the way back, the SAS plane was late, and we ended up returning via Sweden and Latvia. Although SAS organized our return trip well, the day ended up being almost 12 hours longer, and so we thought we would check if we could get compensation. The airline did not respond to the claim made on the SAS website, so we contacted FlightClaims, who responded very quickly and the correspondence was pleasantly warm. We sent all the documents related to the flight and signed the right of representation, and that was it for us. At one point, the matter had already been forgotten when positive news came from FlightClaims with a better-than-expected result. Thank you FlightClaims for your quick action, friendly attitude, and successful outcome – a great experience!

Very pleasant and fast service. I received my flight compensation from Qatar Airways within a week through Lennunouded. The whole process from the first e-mail was simple and logically structured and the response was very fast. I would recommend Lennunouded to represent me in the flight compensation process, they provide top-notch service.