Nex OÜ

4.7·21 reviews
Akadeemia tn 1, Pärnu, 80011 Pärnu maakond, Estonia, Pärnu, Estonia
Veted AI Summary

Pärnu-based IT and security firm known for competent technicians and collaborative problem-solving.

What customers love

  • Technicians solve complex software problems others declared impossible
  • Solutions delivered are simpler and more effective than expected
  • Clear communication with practical tips shared after repairs

Worth noting

  • Data loss occurred during a hard drive replacement job
  • Prices reportedly higher than competitors for similar work

Best for

Individuals and businesses needing reliable IT repairs and security system setup in Pärnu

Attribute scores

Quality of Work82
Established45
Responsiveness85
Customer Rating94
Price vs Market72

Recent reviews

Travellers From Estonia2y ago

Not recommended. Half of the data was lost after replacing the hard drive. Fortunately, I was able to find most of the things at another place for half the price, which were only promises at this place.

Clare Li3y ago

I picked up my mini computer this morning! The technician pointed out the problem was a software issue, and he successfully upgraded my computer to Windows 11! He said it wasn't easy, but he managed it. Crucially, the software on the motherboard needed to be modified to complete the upgrade. While repairing it, my three-legged mini computer got an extra prosthetic leg, which made me very happy. This time I learned that you don't need to do Windows updates when you're abroad. I hope the assessment will remain stable and usable. The €30 + €20 repair service (which backed up most of the files I could back up) is incredibly helpful and I'm so grateful to Nex for their assistance and service. If minor issues recur, the technician even shared effective tips with me 🥹 I'm so touched!!! My computer suddenly lost its Wi-Fi and Bluetooth functions after I turned on my mini-computer. It even crashed with a blue screen and a critical process error. As a tourist using a Chinese version of Windows 10, which was diagnosed as not being able to upgrade to Windows 11 a month prior to this incident, I'm so happy that the technician here could solve all my problems. It became Windows 11, and all other functions returned and worked perfectly (I even got valuable tips on how to effectively deal with repetitive nuisance in case it happens again without serious problems 🥹). It was formerly only 3 legs, but it got back to 4 legs after the repair 😱! Thanks so much for such repair and help in the city center, I like Pärnu a lot😀. If you were so unlucky to have such problem in Pärnu, service here is highly recommendable for you!

Raivo Rohtoja5y ago

The best solutions are created in collaboration with the best specialists! So far, we have not received a single negative response, all ideas have been implemented!

Andri Arula5y ago

There are IT companies and there are IT companies. What distinguishes them is the ability and competence to cope. Nex is one of the few that has the skills and competence.

Oliver Sults5y ago

I have ordered several different jobs from Nex over the years. I can only say good things. The entire team seems to clearly know what they are doing, for whom and for what purpose. The service is fast. Communication is clear. Deadlines are met. The solutions that were offered to me were simpler than I expected and more effective than I could have wanted. As a result of the cooperation, I received more than I gave. I recommend!