Lävel Tallinn Door Salon
Customer reviews are limited, verify references directly before hiring.
Worth noting
No recurring concerns found across reviews.
Best for
Standard residential work with prior reference checks.
What reviewers warned about
Issues raised independently by two or more reviewers of Lävel Tallinn Door Salon, with what to ask before you hire. These are reports by customers, not findings by Veted.
Repeated failure to respond to emails and phone calls
Moderate3 reviewers, 2022-2025Multiple reviewers (at least 3) report that written emails went unanswered for days or weeks, and phone calls were not returned or resulted in promises to email that were not fulfilled. One reviewer visited the store, was promised a quote via email the next day, and received nothing after 2+ days.
Ask before you hire: Before ordering, ask in writing for confirmation of their response time guarantee for emails and quote requests.
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
Excellent workers, they take their work with heart and come to the aid of people with disabilities, even though they could send them to hell with a face like a cod. A thousand thanks to the masters and good luck to the company! A grateful customer from Sindh.
I ordered a custom-sized door from Läveli Tallinn door salon and everything went perfectly. The service was friendly and professional, the quality of the door is great. I definitely recommend it!
The service and after-sales support of the company Lävel are terrible. They came to the site before installation to measure the door openings – yet during installation, it turned out that one door couldn’t be opened because another door blocks it. Lävel only gave vague explanations over the phone, didn’t respond to written emails, took no responsibility, and suggested I order a new full-price door (that would open inward). Who in this field can foresee such a stupid mistake? Another surprise, 4 months of use and the door handles are already making noise and creaking when pressed. Eng: Lävel’s service and after-sales support are terrible. They came to the site before installation to measure the door openings – yet during installation, it turned out that one door couldn’t be opened because another door blocks it. Lävel only gave vague explanations over the phone, didn’t respond to written emails, took no responsibility, and suggested I order a new inward-opening door at full price. How can a company operating in this field fail to anticipate such an obvious design flaw? To make matters worse, after just 4 months of use, the door handles already make noise and creak when pressed down.
Terrible customer service in my opinion. Calling them several times to get a price quote does not help. Walking in to their store and them promising the quote via email the next day, its been 2 days and still no price quote. Calling them does not help at all as well as they say "we will email you". They seem like uninterested in selling their products and services to you. You have to have quite a lot of patience to deal with them.
Very poor customer service. You have to write and call multiple times to get any feedback about your order. The service provider is not interested in finding out the customer's needs and is not proactive at all, which is why the wrong order was made, which had to be supplemented and paid for later. The service provider repeats like a mantra that the customer must know for themselves, but how can the customer know if the service provider does not explain the options and nuances that have been revealed on site (after measuring). I ordered a full service from measuring to installation and hoped that I would not have to worry about it, but unfortunately I was wrong. I do not recommend the company because of unprofessional service. The quality is good, but the nerve cells do not recover!