Elme Metall

3.9·30 reviews
Vitamiini tn 3, 50412 Tartu, Estonia, Tartu, Estonia
Veted AI Summary

Metal supplier with good prices and stock range, but inconsistent and hostile customer service experience.

What customers love

  • Large selection of heavy iron products
  • Competitive pricing compared to market
  • Stock availability for bulk orders

Worth noting

  • Staff frequently rude and abusive, including cursing at customers in Russian
  • Poor customer service in warehouse; items often not in stock or unavailable in required sizes

Best for

Budget-conscious buyers seeking bulk metal supplies who can tolerate difficult staff interactions.

Attribute scores

Quality of Work45
Experience55
Responsiveness25
Customer Rating78
Price vs Market Avg.75

Recent reviews

Riho Akel9mo ago

Very very bad service from the warehouse. If you ask, you get cursed at in Russian.

Jürgen Kunnus1y ago

A complete bomb hole. Not recommended. Not even a hint of basic courtesy. If you compare it to the competing organization "Kane Metall", the difference is like night and day. I go here very rarely and usually I come in angry. Sometimes with the goods, but often without, because they don't have the necessary size to offer. They don't cut the metal to size.

Rando Kasuk1y ago

Very terrible and rude service both in the warehouse and in the office. When I went to pick up the goods, they shouted: "What the hell is going on?!!!"

Merlin Antonov3y ago

Bad service, attitude below expectations. Had to look for products in the warehouse myself.

Hillar Irves6y ago

large selection of heavy iron :) Very good prices!