KK-Kylmäpalvelu Oy

3.8·24 reviews
Rajamaankaari 25, 02970 Espoo, Finland, Espoo, Finland
Veted AI Summary

Competent appliance repair service with solid technical work but aggressive billing practices.

What customers love

  • Professional expertise and competent technicians
  • Repairs completed successfully and reliably
  • Friendly and efficient service delivery

Worth noting

  • Billing practices unclear: full hour charged from start time regardless of actual duration
  • Travel time and casual conversation billed as full work hours without prior disclosure

Best for

Customers who prioritise repair quality over cost and want transparent pricing upfront.

What reviewers warned about

Issues raised independently by two or more reviewers of KK-Kylmäpalvelu Oy, with what to ask before you hire. These are reports by customers, not findings by Veted.

  • Billing for partial hours as full hours

    Moderate3 reviewers, 2018-2022

    Three reviewers reported being charged for complete hours even when work took only part of an hour. One reviewer was charged a full hour for work that exceeded the previous hour by only 10 minutes.

    Ask before you hire: Ask: how do you bill partial hours—do I pay only for time actually worked, or rounded up?

Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.

Attribute scores

Quality of Work82
Experience45
Responsiveness75
Customer Rating76
Price vs Market Avg.35

Recent reviews

Atikur Rahman10mo ago

M M1y ago

Surkea yritys.

hannu wist1y ago

Hyvää palvelua ammattitaidolla!

Pasi Viheraho1y ago

Joakkim “Jokke”2y ago

Petro Bastamow3y ago

kari “Keiffi” suuronen3y ago

Homma toimii.

Robert Niemi3y ago

Niclas Heinänen4y ago

Aivan törkeä tuntiveloitus sekä koko muu laskutus, ei mitään järkeä.

Eino Matikainen4y ago

Nice hyvä