Gigantti

One star is too many. I ordered an item with a promised 3-day delivery, but it hasn't even been shipped after nearly a week. Worse than that, I am stuck in an endless service nightmare: my robot vacuum has been in repair for the third time, previously held for over a month, and my premium Samsung G9 monitor is stuck in an unreasonable repair cycle for a known factory defect. They refuse to issue a refund or provide a replacement. Do not fall into this trap, use this store at your own risk.

Meillä viimeiset ostokset Gigantista. Marketplace myynnit on täyttä huijausta ja Gigantti tässä pilaa oman imagonsa. I am writing to express serious dissatisfaction with Gigantti’s current Marketplace model and the lack of proper customer service responsibility. Gigantti is selling products through third-party Marketplace vendors, yet it appears to take no responsibility for the customer experience. Basic consumer rights are not being upheld. For example, it is not possible to change the delivery address after placing an order, and cancelling an order within the 14-day distance selling period is also not possible. This is not in line with consumer protection laws. Customer service is equally disappointing. Responses are generic copy-paste messages in English, offering no real assistance. This creates a significant barrier, especially for older customers who may not be able to navigate such situations or communicate effectively in English. This model closely resembles what Hobby Hall has done—shifting from selling its own products to acting merely as a sales platform for third parties. However, the difference is that Gigantti has built a strong and trusted brand over the years. It is difficult to understand why the company would risk damaging that trust by adopting a model that clearly reduces accountability and customer support quality. Based on our experience starting from March 28, 2026, we have made our last purchases from Gigantti as well as its Marketplace partners. Unfortunately, this experience has significantly reduced our trust in the Gigantti brand. We strongly urge Gigantti to reconsider this approach and take full responsibility for the customer experience on its platform. 1/5 Stars and I would give 0/5 Stars, if possible.

I mean there is everything and interior and everything is clean and good. Pick up was easy but there was only one place where there was a bit of a line but otherwise high quality good items and stuff.

Nice place to buy electricity things you want

Never trust any salesperson in this store as they are liars. Last week I went to this Gigantti store to try to buy one phone in Outlet and negotiated the price. One male salesperson took down my number and name, and he promised to check the discount with his supervisor/manager and get back to me the next day but in reality he never got me back at all. Full of dishonest liars and no integrity at all!!!!!