Stark Helsinki Konala
Gates and railings supplier in Helsinki with product range but inconsistent customer service responsiveness.
What customers love
- Product availability and selection
- Straightforward transactions when completed
- Warehouse operations
Worth noting
- Long wait times; staff prioritize other customers over waiting clients
- Poor attentiveness to customer needs; salespeople ignore or neglect inquiries
Best for
Customers who can self-serve and don't require hands-on sales assistance.
Attribute scores
Recent reviews
If you want to waste time and money, this is the right place for you. The order was already discussed yesterday, today I just need to confirm and pay for it, plus more material to build a garden platform. I waited 45 minutes for the salesman to get in love with another customer, even helping the warehouse worker prepare the pallet. No one asked me what I needed, his collegue simply ignored me, and the yesterday's salesman couldn't find five minutes, between one box and the next, to ask me what I needed. I hope he had a good customer for now and future, because I stopped buying material from Stark a while ago and will buy even less in the future. The K-Rauta salesman thanks you!
Ok
No good customer support and help.
Super
Great service!