2ndhomes Oy

3.1·258 reviews
Eerikinkatu 1, 00100 Helsinki, Finland, Helsinki, Finland
Veted AI Summary

Helsinki short-term rental company with attractive apartments but inconsistent maintenance and deposit dispute concerns.

What customers love

  • Well-furnished apartments in central Helsinki locations
  • Comfortable beds and good water pressure showers
  • Clear key pickup instructions and quick responses

Worth noting

  • Deposit withheld for alleged damage without proper evidence
  • Apartments poorly maintained with unsafe electrical sockets

Best for

Tourists seeking centrally-located, furnished apartments with sauna access in Helsinki

Attribute scores

Quality of Work72
Experience80
Responsiveness78
Customer Rating62
Price vs Market Avg.65

Recent reviews

Juliane Scheer1mo ago

Be very careful to take extensive pictures of every item in the appartment, every window and door, to prove everything was ok when you left. As you're going to be considered prey and they will invent a damage to keep your deposit. Or better not book with them at all. We didn't read the reviews and warnings here so we booked an appartment with 2ndhomes Helsinki last week. It was a bit uncomfortable to get the keys, as you have to pick them up at their central office which was not close to the apartment. Getting into the apartment was an ordeal, as there were several locks and even more unmarked keys. The place itself was beautiful and beautifully decorated, but at second view quite run down. Some unsafe sockets hanging out of the wall e.g. And quite dirty, especially the kitchen, which was also poorely equipped. Two pots and two pans, one pot has two matching lids, the other none e.g. We booked a two bedroom apartment for two people. Nonetheless it was assumed we would share a bed so only one was made. But it was only about half an hour after we left the big trouble began: we were accused of having left the balcony door open so that the wind slammed it and the window was broken. They would keep the deposit. Thank you for your understanding ...We had not even found the balcony, let alone touched the door as we arrived late and left early. It's an obvious scam ...and communication is very unhelpful.

Laila Shams6mo ago

Thank you so much! We really enjoyed our stay. The place was excellent, calm, and beautiful. Thank you for helping us create such lovely and lasting memories of Helsinki

Dawn Emery1y ago

What a lovely apartment in the heart of activity! We have a wonderful 4 day stay. The bed was so restful, and the space was clean, efficient, and well appointed. Everything you need is within arms reach, and it’s also a few minute walk to the central train station. We enjoyed the outdoor space and sauna too. 5 ⭐️s!

Anja Ghyselinck1y ago

Cozy apartment with sauna in the middle of Helsinki. You pick up the key a little further with a code in a box, the instructions are sent to you super clearly, and if you have any questions you get an immediate answer. We will definitely return...

Hugo Da Costa3y ago

I’m a bit surprised with the bad reviews. My experience was great, since the moment I did the reservation, until we left the apartment. We took the key from their office and went to the apartment. Nicely furnished, with all the necessary commodities to spend a nice stay. Bed was comfortable, sale for the pillows. Shower was also good, water has a lot of pressure.