Arbelius Real Estate Agency

4.1·37 reviews
Heinätorinkatu 11-13 D 16, 90100 Oulu, Finland, Oulu, Finland
Veted AI Summary

An Oulu real estate agency with experienced brokers but inconsistent service standards across agents.

What customers love

  • Handles difficult-to-sell properties in challenging market conditions
  • Experienced brokers who complete transactions without complications
  • Keeps clients informed without excessive contact demands

Worth noting

  • Agent reportedly rude, unpunctual, and poorly informed about listed properties
  • Alleged legal violations and possible misrepresentation of property details

Best for

Sellers needing a persistent broker for challenging properties in Oulu.

Attribute scores

Quality of Work48
Established55
Responsiveness40
Customer Rating82
Price vs Market50

Recent reviews

Paula Nätynki10mo ago

A challenging time to sell, but a good and hardworking broker made it happen. Thanks to Ari.

Ossi Karppinen1y ago

The deals came at a difficult time, and despite a difficult property to sell. The information flowed well, but without the need to be "married" to a broker. I recommend it!

Jussi2y ago

Both the sale of my own apartment and the purchase of a new one went really smoothly. Thanks to a professional and experienced broker, the process was completed without any problems or uncertainties at any stage. I will definitely use them in the future if the need arises to sell/buy an apartment.

Vesa Pyykkö2y ago

Warning from the Regional State Administrative Agency (old bankrupt company) but the same person. I have the papers in black and white. Doesn't know the Housing Transactions Act, unless he has betrayed his knowledge. For example, he accepted a property manager's certificate from a person who is not a property manager, etc. Strong suspicion of fraud and intentional misrepresentation of the property. The good brother network in Oulu has been supportive, but in the end he messes up his affairs, as before. The worst real estate agent I have ever encountered.

Eeva Putkonen5y ago

Unprofessional service. During the apartment showing, the agent seemed really bored and rolled his eyes even though we were really friendly throughout the showing, despite the fact that he came late without notice and was rude. Communication is also really poor, if you don't respond to a message within ten minutes you will receive at least ten questions and exclamation points, each in a different message. I can't recommend the services of this company to anyone. We also asked during the showing if the apartment had a cooker hood and the answer was yes, of course there is. However, my boyfriend went into the kitchen afterwards and had looked at the pipe above the stove and there really wasn't a cooker hood, so it seemed like the agent wasn't really interested in finding out about the apartment before the showing. I personally feel that I received particularly poor service. I told the agent about my situation as a rental apartment applicant, and in response I got laughter and eye rolling, in which the agent was clearly trying to get my boyfriend involved, which we both found very strange and inappropriate.