Oulun Muuttopalvelu
A mixed-reputation Oulu removal company with praised staff but recurring concerns over pricing and service accuracy.
What customers love
- Efficient and careful handling of belongings during moves
- Polite and cheerful staff with positive attitude
- Fast execution when service proceeds without issues
Worth noting
- Final price significantly exceeded quoted estimate in multiple cases
- Truck capacity misrepresented; furniture left unprotected and marked
Best for
Customers seeking a local Oulu mover for small, straightforward relocations.
Attribute scores
Recent reviews
I do not recommend it to anyone. The company's methods are a beacon and a taillight mess! The offer says a 19 cubic meter moving truck, of which there was only 12 cubic meters in reality. The price was charged in full anyway. Because of this, I had to rent a van and pick up the rest of the goods myself again a week later!! I tried to inquire/negotiate a reasonable compensation for the problem and in response I got nothing but an explanation! Apparently they are asking for payment immediately for this, which is illegal according to consumer rights when there is no normal payment period.
The move went well and I recommend this moving service to everyone👍🏻The quote/reservation system was a bit difficult to use on the phone and didn't work properly. But otherwise good😊 Cheerful boys and happy mood!
Fast and effective service, polite employees. I sincerely recommend this company.
I don't recommend it. The price of the move was about three times what was estimated, even though the estimate was based on the amount of stuff we had stated and it was accurate. The items were carried in an illogical order - boxes and loose items first. Large and heavy furniture last. In hindsight, we realized that it was done so that we couldn't call it quits when time started to pass noticeably. We wouldn't have been able to move the large pieces of furniture ourselves. When we left to clean the old apartment, the movers stayed at the new apartment for a really long time. The car was almost empty when we left and we would have expected them to come very soon to pick up the rest of the stuff from the old apartment. They were clearly wasting time on purpose to make more money. They also didn't protect the furniture as stated on the website and treated it carelessly, leaving marks on it. They didn't measure whether it would fit in the elevator, they just tried to move it. To top it all off, they tried to bill the exorbitant total to two people, i.e. double.
The moving company was efficient and handled all my belongings with great care.