Pihla Group

2.3·8 reviews
Äyritie 16, 01510 Vantaa, Finland, Vantaa, Finland
Veted AI Summary

A Finnish windows and doors supplier with strong installation results but persistent aftercare and communication problems.

What customers love

  • Beautifully finished windows that transform the home's appearance
  • Knowledgeable and persuasive sales staff
  • Skilled and professional installation teams

Worth noting

  • Company fails to respond to customer contacts despite repeated promises
  • Window pane failures and installation damage left unresolved for months

Best for

Customers who prioritise aesthetics and can manage aftercare issues independently.

Attribute scores

Quality of Work35
Established35
Responsiveness10
Customer Rating46
Price vs Market30

Recent reviews

Eva Kuut3mo ago

Tuli niin upeat ikkunat, että koko talo on kuin uusi! Myyjämme Jani S. Oli niin hyvä, että päädyimme ottamaan kaikki ikkunat uusiksi. Myös asentajat ihan huippuja!

gokillyourdarlings1y ago

The installers scratched our terrace. I waited three months for Pihla to contact me in vain. A really poor company.

Colin Harrison1y ago

Possibly the worst customer service I've ever received. Ended up paying for the wrong size door after threats. Would not recommend.

Mari Pellikka1y ago

I really can't recommend this company for window repairs. The window panes are broken after three years and the company only thinks it's due to thermal expansion.

M M3y ago

Does not respond to contacts despite promises.